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IT-Support Analyst

Morrisville NC Credit Suisse

IT-SUPPORT ANALYST (Research Triangle Park, NC): Provide production support & maintain applications under the New Trade Processing Architecture (NTPA). Monitor mainframe JCL jobs & assist with troubleshooting COBOL, DB2, CICS, XML & MQ modules. Work on incident analysis, application enhancement, release management & problem management. Perform break report analysis in trading, supporting regulatory reporting & audit activities, settlement, & financial systems. Support mainframe production batch cycle of New York & London Stock Exchange trades. Liaise with the end user community to offer technical & analytical support. Analyze & debug the existing source code in COBOL, DB2, CICS, XML, MQ & VSAM to find bugs & performance issues. Design, test, & implement enhancements & bug fixes. Support quarterly & year-end maintenance activities as well as disaster recovery & business continuity tests. Monitor release management activities. Req’s Master’s degr plus 2 yrs exp or Bachelor’s degr plus 5 yrs exp.

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