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IT Support Analyst

Toronto Ontario CGI Group, Inc.

Meet our professionals

Canada-That's CGI

Position Description:

CGI is Canada's largest independent information technology services firm, and after 45 years, we're still growing! Join Canada's largest IT Company as a 'IT Support Analyst' with AMS skills in our Banking Services Division in Toronto.

Required qualifications to be successful in this role:
• Strong on AMS skills
• UNIX knowledge which involve commonly used commands, file and directory search, file access permission, file transfer protocols, scheduling, knowledge of file systems etc.
• UNIX Shell scripting experience (loops, regular expressions, arrays, I/O redirections, functions, file handling, debugging etc.)
• Python knowledge (loops, arrays, classes, inheritance, file handling, database connectivity etc.)
• Development experience in Core Java including Object oriented concepts, inheritance, garbage collection, input / output streams, exception handling, collections, multithreading, JDBC etc. and working with IDEs like Eclipse, IntelliJ etc.
• Working experience in Job schedulers like Autosys and Application servers like WebSphere, JBoss
• Working Knowledge in RDBMS (Oracle, DB2) including writing SQL queries including DDL, DML command, joins and knowledge in views, triggers, stored procedures etc.
• Knowledge on load balancers, network concepts
• Experience in monitoring tools (Tivoli, Splunk, dynatrace, Reveille, others)
• Experience in data migration, application / product upgrades, vendor software patches
• Experience in Azure/ cloud infrastructure
• Knowledge in DevOps – Bitbucket/Nexus
• Knowledge in SDLC, PMLC (Agile and Waterfall)
• ITIL Framework – Incident, Change Management, Problem Mgmt. process
• Good communication and interpersonal skills, strong documentation skills with attention to details
• Experience with Enterprise Content Management tools is an added advantage



  • Code Review
  • Code Review
  • Database Design
  • Financial Services
  • Performance/Stress Testing
  • Software Architecture
  • Software Design Patterns

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today – one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI – where your ideas and actions make a difference.

To apply for this job please visit