Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.
Who We Are: Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.
Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you!
Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy.
We're seeking a candidate who has a natural inclination to seek out new insights and stay updated with the latest industry trends. As the ideal candidate, you'll be passionate about streamlining our IT systems, making them sleek and efficient. Additionally, you'll play a pivotal role in sharing your expertise with team members, offering guidance, training, and mentorship. Your commitment to continuous learning and collaborative leadership will be instrumental in fostering a dynamic and effective IT environment. If you're ready to contribute your skills to a dedicated team and help us collectively reach new heights, we'd love to have you on board.
Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
- Monitor and maintain the organization's servers, and systems to ensure optimal performance and availability.
- Handle system installations, configurations, and upgrades, including hardware and software components.
- Troubleshoot hardware, software, and network issues, diagnosing and resolving technical problems in a timely manner.
- Implement security measures to safeguard the organization's data, systems, and networks against unauthorized access and potential threats.
- Manage user accounts, permissions, and access controls across various IT platforms and applications.
- Perform regular backups and disaster recovery planning to ensure data integrity and business continuity.
- Collaborate with cross-functional teams to identify IT needs and provide technical support for projects and initiatives.
- Maintain documentation for IT procedures, configurations, and troubleshooting steps.
- Stay updated with industry trends, emerging technologies, and best practices in system administration.
- Plus other duties as may be assigned
Minimum skills, experience, education and ability required for this job:
- Must have strong analytical and logical skills. Ability to prioritize action to satisfy multiple simultaneous requests in optimum order. Should be calm under pressure and have a customer service orientation.
- Minimum 3 years' experience in IT System Administration or related IT position.
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience).
- Proven experience as a System Administrator or in a similar IT role.
- Proficiency in operating systems such as Windows Server and Linux.
- Familiarity with virtualization technologies (VMware) and cloud platforms (Azure).
- Knowledge of networking protocols, firewall configurations, and network security.
- Experience in managing Active Directory, DNS, DHCP, and Group Policy.
- Skilled in scripting languages (e.g., PowerShell) for automation and task scripting.
- Understanding of ITIL framework and best practices for IT service management.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication and interpersonal skills to collaborate with various teams and stakeholders.
- Technical Certifications including but not limited to Microsoft Certified Solutions Expert (MSCE), VMWare Certified Professional (VCP), CompTIA Security+, Cisco Certified Network Associate (CCNA) preferred.
- Ability to be a consistent role model for company's Service Excellence standards
- Must be able to work in cramped spaces such as under desks, behind computer equipment and in wiring closets
- Must be able to lift and carry computers, monitors, printers and other equipment on a regular basis
- Use various hand tools such as screwdrivers, soldering gun, cable crimpers
- Use a computer keyboard on a regular basis
- This is an salary paid position and is not subject to overtime pay
- All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines
The base salary range below represents the low and high end of the Steamboat Ski & Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Steamboat area base salary range: $72,000 – $82,000 per year
Steamboat Ski & Resort Corporation is an Equal Opportunity Employer
To apply for this job please visit itjobpro.com.