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System Technician – Level 1

Rapid City, SD KT Connections Inc.

Job Description

Systems Technician Level 1 is an entry level position requiring less than one year of experience to start. This person will exhibit general knowledge of networking, cabling, phone, surveillance, door access and sound systems. Must be a good communicator and can manage well when the client presents an issue and needs guidance. This person should be prompt and understand the importance of communicating with the clients. Most importantly, this person should be eager to learn while following prescribed directions, procedures, and leadership directives. Finally, they need to perform the job responsibilities within a team environment or when working independently.

Position Responsibilities:

  • Provide Level 1 technician installation and support
  • Assist with installation of phone, surveillance, door access and sound systems
  • Assist with installation of low voltage cabling, termination and testing
  • Work must be neat, thorough and organized
  • Must have good troubleshooting skills and be able to diagnose basic service issues
  • Must have a valid driver license and no major moving violations
  • Complete 20 hours of continuing education on IT topics as prescribed by Management.

Experience, Knowledge, Skills, and Abilities:

  • Experience installing and configuring network equipment
  • Experience with networking standards and configurations
  • Basic understanding of OSI model, general networking principles (physical & wireless)
  • Takes direction from upper level Systems Technicians and Managers
  • Takes ownership of tasks and follows through to ensure complete resolution
  • Personal interest in, and responsibility for, quality of work they perform or associated with
  • Two-year Technical Degree or equivalent combination of education and experience
  • Experience with vendor specific door access, surveillance, phone and sound systems a plus

To apply for this job email your details to amanda.dokter@ktllp.com