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Lead Software Engineer, Cloud

Orlando FL Universal Orlando

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You’ll learn more about this during the application process.

JOB SUMMARY: The Lead Software Engineer is responsible for the reliability, performance, and scalability of our cloud infrastructure. This includes designing, building, and maintaining our cloud infrastructure, as well as monitoring and responding to incidents. The Lead Software Engineer will work closely with other teams, such as development, operations, and security, to ensure that our cloud infrastructure is reliable and secure.


  • Collaboration and code with infrastructure and Terraform:
    • Work with on-premises infrastructure teams to develop and maintain working relationships for the connection to cloud and IaC
    • Work with cloud infrastructure teams to develop and maintain Terraform configurations for cloud infrastructure.
    • Ensure that Terraform configurations are consistent and up-to-date.
    • Automate the deployment and provisioning of infrastructure using Terraform.
    • Cloud Security Posturing
  • Terraform cloud configuration and RBAC models:
    • Develop and maintain Terraform Cloud configurations.
    • Develop and maintain RBAC models for Terraform cloud configurations.
    • Ensure that Terraform cloud configurations are secure.
    • Automate the deployment and provisioning of Terraform cloud configurations.
  • Infrastructure as Code Governance:
    • Develop and maintain practices around IAC and configuration of tf cloud RBAC.
    • Advise support and education other team members and engineers IaC and practices.
    • Maintain the sandbox area for anyone to test and play within secure practices.
    • Automate the deployment and provisioning of Terraform cloud configurations.
    • Ensure cloud cost are kept within budget with alerting, monitoring and dashboards of the spend daily, weekly, monthly, yearly.
  • Cross-Team Collaboration, Team Culture, Staff Development:
    • Lead and mentor direct reports/team members in day-to day management and administration of UPR digital transformation
    • Provides clear executive decision-making and priority management; coaches and builds confidence in staff to make good business decisions using technology & analytical thinking
    • Promote working culture of accountability and technology depth to support Universal’s physical and virtual business aspirations
    • Drive Universal Culture of team-member satisfaction through effective communication, planning, risk management, and coaching of high-potential candidates at every level of the organization
    • Work seamlessly with other Digital and Technology & business unit leaders to architect and build best in class solutions and experiences.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.


  • Bachelor's degree is required.
  • Degree in engineering, technology, analytics, or related fields preferred.


  • 7+ years in progressive system/software engineering.
  • 5+ years in large scale digital application/cloud deployment.
  • 5+ years inspiring/mentoring high performing system/cloud engineers.
  • Proven experience using containerization, Kubernetes, and distributed technology to increase application/service availability, reliability, security, and cost effectiveness.
  • Proven experience implementing CI/CD pipelines with platforms like AWS Code Pipeline, Azure DevOps or Google Cloud Platforms.
  • Deep expertise in open-source technologies, regularly contribute to source code libraries; progressive in adapting technology to drive efficiencies.
  • Demonstrated experience in “bi-modal” technology environments that combine digital/agile with enterprise/monolithic applications;
  • or equivalent combination of education and experience.


Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2023 Universal Studios. All rights reserved. EOE

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