Manager Application Support

Oakville ON Cencora

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

PRIMARY DUTIES AND RESPONSIBILITIES:

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    Develops a vision and strategy for the evolution of application development and support services including break/fix, root cause analysis, maintenance, operational improvements & optimization.
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    Manages enterprise production applications for maximized uptime and availability for business units.
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    Integrate application support activities with existing Innomar ITIL processes related to Incident, problem and Change Management.
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    Applies proven communication and problem-solving skills to guide and assist the team and vendor partners on the design, development, and deployment of production application maintenance and optimization changes
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    Partners with business and project technical teams to create and implement applications to achieve company objectives.
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    Conduct resource planning to meet both project and tactical requirements
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    Act as a resource for assessing application changes from a risk and resource impact perspective
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    Provide coaching and mentoring to application support resources to ensure their continued effectiveness
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    Responsible for staff including hiring, training, evaluations, and termination.
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    Develop and enforce a consistent code management methodology and discipline
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    Performs various administrative duties such as reviewing service level agreements, contacting vendors, generating hardware and software requests, and developing appropriate resolution plans.
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    Manage the departmental budget to ensure effective use of funds and compliance with budget targets and outsource vendor contract terms and conditions

What your background should look like 

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

  • BS or MS degree in computer science, business or related fields preferred
  • Minimum of at least 8 years’ experience in related field
  • Previous experience working in HealthCare domain andor Supply Chain domain preferred
  • ITIL foundation, service management

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

  • Ability to lead dynamically and energize multi-discipline work teams to learn and apply new skills and techniques to respond to business needs
  • Knowledge and understanding of business principles, processes and technology
  • Solid project management skills including the ability to effectively deploy resources and manage multiple projects of various diverse scope in a cross-functional environment
  • Good analytical, conceptual and problem solving skills to evaluate business problems and apply knowledge to identify appropriate solutions
  • Ability to communicate effectively both orally and in writing; ability to communicate with customers, associates and management
  • Solid teamwork and interpersonal skills
  • Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding
  • Knowledge of computers to operative effectively with PowerPoint presentations, Excel spreadsheets and Microsoft Outlook
  • 20% travel

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. 

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https://www.virtualfairhub.com/amerisourcebergen

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Schedule

Full time

Affiliated Companies:

Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

To apply for this job please visit itjobpro.com.