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Manager – IT Business Intelligence



As a Manager – IT Business Intelligence, you will be responsible for leading a team of BI developers and administrators at Wendy’s.  In this role, you will use your deep expertise to help business owners realize the short- and long-term vision and align technology with key business objectives. In this hands-on role, you will drive progress on key initiatives through the execution of product roadmap(s), BI modernization, technical leadership, automation, and process improvement.  You will drive data as a service to empower and enable the business users to operate more efficiently and effectively.  A successful candidate in this role will also demonstrate strong leadership, prioritization, and communication skills to consistently deliver outstanding results on-time and in line with established budget. 

Specific Responsibilities Include:

  • Migrate existing BI applications over to a cloud powered BI platform
  • Ownership of all technical aspects of the Wendy’s BI applications
  • Works with and guides third party vendors to ensure they complete initiatives successfully and meet service level agreements (SLAs).
  • Conduct full technical discovery, identifying pain points, business and technical requirements, “as is” and “to be” scenarios.
  • Provide technical leadership and direction for the team.  Keeping up to date with industry trends and developments.
  • Partner with other data teams and Business stakeholders to understand BI requirements and provide scalable solutions in alignment with business technology strategy and architecture.

Wendy’s is the world's second largest quick-service hamburger company and was built on the premise, "Quality is our Recipe®," which remains the guidepost of the Wendy's system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 6,700 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand.

Education / Experience

  • Bachelors Degree: Technology, Business, or related field or equivalent work experience.
  • 7+ years of experience in cross-functional areas and leading cross-functional organizational BI projects.
  • Experience in developing scalable BI platforms using cloud infrastructure.
  • Experience developing and/or administering Looker environments
  • Proven success in communicating with users, other technical teams, and senior management to collect requirements, describe data modeling decisions and data engineering strategy
  • Proven prioritization and organization skills.
  • Cloud Architect (AWS or GCP or Azure) Certification is a plus
  • Passion for developing talent by growing engaged, inclusive and diverse teams who mirror Wendy’s core values ‘Treat People with Respect’ and ‘Do the Right Thing’.
  • Experience with UNIX shell scripts and commands
  • Experience with cloud data technologies, e.g. AWS (S3, Glue, RDS, Athena, ERM, Redshift), Snowflake, Databricks, etc. Experience with Big Data technologies, e.g. Hadoop, Spark, etc preferred.
  • Experience with stream-processing systems: Storm, Spark-Streaming, etc preferred.

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

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