About SugarCRM, Inc. SugarCRM is a customer experience (CX) leader enabling businesses to create profitable customer relationships by delivering highly relevant, personalized experiences throughout the customer journey. We empower companies to strengthen existing customer relationships, create new ones through actionable insights and intelligent automation and better understand the customer at every stage of the journey. This enables businesses to accelerate demand generation, grow revenue, deliver superior customer care and increase loyalty. Our easy-to-use, intuitive platform makes customer experience easy and accessible for everyone, allowing marketing, sales and services professionals to focus on high-impact, value-adding activities that create customers for life. We have an immediate opening for a Software QA Engineer. We are seeking a self-motivated individual looking to help build a world-class software organization. The position will lead the design and implementations of test plans, as well as the design and execution of test cases, track defects, and continuously strive to improve the quality of our products. This is a rare opportunity to be part of a team that builds highly interactive business applications that tens of thousands of users utilize each month. Technology – As the marketing automation silo of the SugarCRM product eco-system, Sugar Market is a SaaS platform that enables marketers to automate the ingestion of web activity and design automated backend processes to react and tailor the customer experience based on previous events and garnered intelligence. – Our engineering team is focused on enabling scalability and performance through cloud-based architectural patterns, and providing world-class functionality powered by data analytics. What You Will Bring To The Role – 5 years experience in Software Quality Assurance – Strong understanding of software development life cycle and software quality assurance processes – Experience with Agile methodologies – Experience creating comprehensive test plans, validating product use cases and requirements by developing and executing test cases based on sound methodology – Experience working with relational databases and SQL – Ability to work in a fast paced, dynamic and team oriented environment – Enthusiasm for understanding and troubleshooting complex systems – Attention to detail and willingness to learn new skills and technologies – Bachelor degree in Computer Science, or related Engineering field – Experience in QA automation – Deliver extraordinary customer relationships We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we’re dedicated to adding new perspectives to the team. Benefits And Perks Beyond a stellar work environment, friendly people, and inspiring work, we have some great benefits and perks: – Excellent medical, dental and vision coverage for you and your family, along with other benefit plans including 401(k) match – Unlimited Paid Time Off – Wellness Reimbursement Program – Onsite Programs, depending on location, such as Dry Cleaning, Car Washes, Massage, Yoga, and more – Career & Personal Development Program – multi-platform – Regular social events – Ownership is the greatest self-identity at SugarCRM – you are making an immediate impact – We are a merit-based company – many opportunities to learn, excel and grow your career
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