The Network Engineer performs a wide range of highly technical duties associated with the design, implementation and support of the Sheridan Infrastructure and related IT services to ensure 24/7 business continuity across multiple sites

The main duties of this job include, but are not limited to:

• Incorporate new technology concepts into the planning and implementation processes for the LAN/WAN and SAN infrastructure using state-of-the-art data and network technology
• Read, interpret and develop technical specifications and support documents
• Establish and maintain effective and professional working relationships with superiors, fellow workers, customers, and vendors
• Develop project plans for implementing new installations or system upgrades
• Manage network security operations, install and maintain network hardware, anti-x software, firewall, intrusion prevention systems and proactive monitoring of systems
• Design IT workflows and customer guided support plans as needed
• Fulfill assigned service requests and assist help desk with escalated ticket issues
• Maintain physical and virtual server infrastructure environments
• Manage and maintain Exchange Online, Office 365, Barracuda message archiving & Spam Firewalls
• Manage SharePoint Online services, and company Document Libraries
• Ability to support Sheridan locations 24/7 and occasional travel to other facilities
• Assist with organizational compliance initiatives as needed (GDPR/CCPA, PCI, HIPAA, etc.)
• Conduct security assessments and compliance related scans, remediate vulnerabilities and resolve other findings as reported by the compliance team
• Provide after-hours remote support
• Engage with SysDev Team on application support needs and in-house development efforts

Qualifications

• Strong interpersonal and organizational skills
• Strong technical skills with computer systems and Microsoft Software Products
• Strong IPv4 networking skills and knowledge in TCP/IP Protocol
• Strong Windows Server, Active Directory and VMware experience is preferred
• Strong Oracle & Mongo Database Admin experience is preferred
• Strong Cisco networking (Layer 2 & Layer 3)
• Strong Cisco ASA/VPN/NGIPS & Firepower knowledge is preferred
• Some Project Management and DevOps skills is preferred
• Some AWS/AZURE Cloud experience is preferred
• Some Linux Server Administration is preferred
• Some programming/scripting experience (PowerShell, Python or Shell Scripting) is preferred
• Strong knowledge in VMware vSphere and Horizon View technology is preferred
• NetApp & Nimble Storage Administration experience is preferred
• Knowledge in Ubiquiti wireless technology is preferred
• Strong knowledge in Microsoft Office 365 and Email Security is required
• Strong knowledge in Microsoft SharePoint & Site Administration is required

Must Have Qualifications:

• An analytical mindset
• An ability to learn new technologies quickly
• Good time management skills
• An ability to follow processes and procedures
• Strong documentation skills
• Good communication skills – both written and verbal
• Strong customer focus
• Self-motivated, problem solver

Education and Work Experience:

• BS in Computer Science, Information Technology, or Information Systems
• Equivalent experience and technical training may be substituted for the education requirements
• Microsoft MCSE, Cisco CCNA, CompTIA Network+ or Security+ Certifications are preferred
• 3-6 years’ experience and at least 2 years in current position as a Network Engineer is required