Your Role

The People & Engagement Technology team is a critical member of the People & Engagement – P&E (Human Resources) organization and is responsible for providing technical and functional leadership for multiple products in the HR Technology portfolio. It provides product and system solutions to support digital transformation, automation, application security, regulatory compliance, and end-user support. The People and Engagement Technology, Senior will report to the Sr Manager, People and Engagement Technology. In this role, you will be working with business leads on process definition, improvement, systems, performance, application support, and defining best practices. You will facilitate and lead requirements gathering and Human Resources Information Services (HRIS) implementation projects.

Your Work

In this role, you will:

• Interpret user requirements and translate operational needs into system specifications; define programming specifications and coordinate with HR to implement system modifications
• Maintain ERP applications like Oracle HCM, and ServiceNOW HRSD support HR administration; identify and monitor company needs related to automated procedures and operations; establish data tables, structures, file interface requirements, and data integrity protocols
• Analyze data, develop and generate routine and ad-hoc reports; coordinate download activities to ensure complete and accurate data
• Identify system, process, and data problems and develop/recommend enhancements, modifications or solutions
• Develop system requirements, detail specifications to meet business needs, write test scripts and test system changes (both for quality assurance and user acceptance)
• Co-ordinate Post-production triage and support
• Participate in testing of quarterly releases and new feature enhancement integration

Your Knowledge and Experience

• Requires a bachelor’s degree or equivalent experience
• Requires at least 5 years of prior relevant experience
• Experience in ServiceNow HR Service Delivery
• Expert in systems thinking and ability to understand how technology can be used to solve business problems and/or to advance business initiatives and goals
• Proficiency with or the ability to quickly learn the organization’s HRIS systems
• Experience with M&A planning and integration is a plus

Pay Range:

The pay range for this role is: $ 87230.00 to $ 130900.00 for California.

Note:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate’s experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.