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QA Analyst I – Eaglesoft

Effingham IL Patterson

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

The Quality Assurance Analyst I role is to write test plans, perform test execution, and track defects using the defined QA tools, processes, and methodology. The QA Analyst I will apply analytical and problem-solving skills to help validate processes through careful testing in order to maximize the benefit of business investments in initiatives.

Remote position with occasional travel into the PTC.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.


  • Adhere to established Patterson QA standards for Quality Assurance Process and Methodology.

  • Collaborate with Software Engineers regarding feature design.

  • Analyze design documents to create test plans per project.

  • Create quality test plan documentation that can be reviewed and utilized for other QA resources to direct test execution.

  • Execute test scenarios using existing documentation.

  • Create and execute test plans and scripts that will determine optimal application performance according to specifications, in partnership with Level II and III QA Analysts.

  • Perform issue tracking, reporting and resolution of issues found during testing.

  • Provide regular status as directed throughout the release cycle to the appropriate leadership and Development team members.

  • For regulated products, will follow regulatory requirements for software development/testing and provide needed documentation. 

  • Performs other duties as assigned.

Required Qualifications

  • Associate’s degree with emphasis on Computer Science, IT or related QA field or equivalent software experience, Bachelor’s degree preferred.

  • Experience in quality assurance and testing applications preferred.

  • Strong interpersonal, written, and oral communication skills.

  • Exercise best judgment on identifying the severity of issues.

  • Showcase a professional attitude and respect for processes and procedures.

  • Strong customer service orientation.

  • Ability to present ideas in user-friendly language.

  • Highly self-motivated and directed, with keen attention to detail.

  • Proven analytical and problem-solving abilities.

  • Able to effectively prioritize tasks in a high-pressure environment.

  • Experience working in a team-oriented, collaborative environment.

  • Knowledge of Patterson Products a plus.

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program.

  • 401(k) Match Retirement Savings Plan.

  • Employee Stock Purchase Plan (ESPP).

  • Paid Time Off (PTO).

  • Holiday Pay & Floating Holidays.

  • Volunteer Time Off (VTO).

  • Educational Assistance Program (Tuition Reimbursement).

  • Full Paid Parental and Adoption Leave.

  • LifeWorks (Employee Assistance Program).

  • Patterson Perks Program.

EEO Statement

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.

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