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QA Engineer

Reno, Nevada Pc Doctor

Work with Smart, Enthusiastic People in an Environment that Values Both Teamwork and Independent Thinking
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PC-Doctor technical support answers questions and provides feedback about actively supported PC-Doctor products.

Hours of Operation

– Monday – Friday, 8:00AM – 4:30PM PST

2018 Observed Holidays (Offices Closed)

– New Year’s Day January 1, 2018
– President’s Day February 19, 2018
– Memorial Day May 28, 2018
– Independence Day July 4, 2018
– Labor Day September 3, 2018
– Thanksgiving November 22 & 23, 2018
– Christmas December 24-28, 2018

Careers at PC-Doctor:
Collaboration and creativity. Wellness and fun.

Since 1993, PC-Doctor, Inc. has provided the industry’s best system health software to computer companies.

We are celebrating our 25th year in 2018! Named 2016 Technology Company of the Year by Nevada’s Center for Entrepreneurship and Technology, our culture fosters collaboration, creativity, and wellness – resulting in happy employees with higher-than-average tenure. Here you will work with smart, enthusiastic people in an environment that values both teamwork and independent thinking. Top-notch skills, a positive approach, a strong work ethic, and a sense of fun are essential traits to have on our teams.

Reno is an amazing place to live, with a vibrant scene that offers plenty of activities for families, couples, singles, sports fans, history buffs, those who appreciate arts and music, and those who like to play in the great outdoors. Set in the spectacular backdrop of the Sierra Nevada, local activities include winter skiing at Mt. Rose, summer fun at Lake Tahoe, year-round hiking and more.

Start your career. Right here.

New position postings below!

QA Engineer

Software Project Manager

Software Engineer (Javascript)

Software Engineer, Automation/Builds Team

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Software Engineer (Javascript)

Location: Reno, NV
Level: I, II or Senior, based on knowledge, experience, and education
Position Type: Full-time

Responsibilities Include:

– Develop full-stack web application software
– Collaborate on technical initiatives within and across teams
– Ensure code quality and conduct automated code testing
– Communicate and work effectively with others
– And more, based on level

REQUIREMENTS: Candidates for consideration must meet all requirements listed in this section. Please ensure that your resume reflects your skills as related to these requirements, as only those candidates will be considered.

Education and Experience: Degree in Computer Science or closely related studies (with strong academic record) and/or professional software development experience, in any combination as follows:

– Bachelor’s degree or higher, or
– Associate’s degree plus 2 years of experience, or
– At least 4 years of experience

Professional experience, knowledge and abilities to include:

– Strong software development skills in Javascript
– Deep understanding of web technologies and experience with a modern JavaScript framework
– Ability to learn PC-Doctor product features and capabilities
– Strong initiative with ability to work independently and collaboratively within and across teams
– Positive, productive, and effective communication skills, commensurate with level
– And more, based on level

PREFERRED abilities, experience, development skills:

Vue.js, Front-end build and testing tools, Linux, AWS

When applying with us, just a few things to keep in mind:

– Only resumes submitted directly through our website can be considered.
– Ensure that your resume reflects your knowledge, experience and skills–particularly as they relate to the requirements, as only those candidates who meet these requirements will be considered. Candidates possessing preferred knowledge and skills will be given preference.
– Please pick just one position for your submission, and submit your resume only once. No multiple submissions for multiple positions, please.

PC-Doctor, Inc. is an equal opportunity employer, and is committed to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, religious creed, color, national origin, ancestry, sex, sexual preference, gender identity, gender expression, age, marital status, veteran status, genetic information, mental or physical disability, or any other legally protected membership. All employment decisions will be made on the basis of individual skills, knowledge, abilities, job performance and other appropriate qualifications.

Attention recruitment agencies/search firms: PC-Doctor, Inc. does not accept unsolicited referrals.

Please note that PC-Doctor, Inc. does not currently offer visa sponsorship.

To be considered for this position, please Submit Resume.

Position level based on knowledge/experience

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I, II, or Senior, based on knowledge, experience, and education

QA Engineer

Department: Quality Assurance
Location: Reno, NV (in-office position)
Position Type: Full-Time, non-exempt
Pay: Depending on knowledge, experience and level

Responsibilities include:

– Perform comprehensive testing of PC-Doctor software releases
– Execute test cases, review test artifacts, and document defects
– Identify software defects and verify bug fixes
– Independently troubleshoot and reproduce issues, document results, determine root causes
– Review product requirements and documentation and write test cases
– Simulate hardware/software configuration issues
– Configure and maintain test environment (hardware, OS, applications and firmware updates)
– Manage hardware inventory and maintain lab equipment
– Research, recommend and implement process improvements
– Create well-written and comprehensive documentation
– Proactively and effectively communicate at all levels, internally and externally
– Other projects/responsibilities based on business needs and growth
– Additional responsibilities at Senior level

REQUIREMENTS: Candidates for consideration must meet all requirements listed in this section. Please ensure that your resume reflects your skills as related to these requirements, as only those candidates will be considered.

Technical degree and/or experience in computer technology, in any combination as follows:
– BS/BA degree, or
– AS/AA degree plus at least 6 months experience, or
– At least 1 year of experience

Professional experience (to be considered, please ensure your resume reflects knowledge of the following):

– Current, up-to-date computer hardware knowledge (from working to extensive, depending on level) to include:

– understanding of how components work together within a computer system
– how to configure firmware/software to work with hardware
– ways to differentiate between hardware and software problems
– how to root cause computer hardware problems to the component level

– Working-to-extensive knowledge of Windows, Linux or Android
– Increasing responsibility in prior role(s)

Additional requirements:

– General knowledge of QA testing methodologies and practices
– Commitment to quality and passion for technology
– Dedication to learning and ability to learn quickly
– Strong initiative, sense of responsibility, and ability to work independently
– Strong interpersonal and communication skills, and ability to work collaboratively and congenially

PREFERRED knowledge/experience:

– Mobile devices
– RDBMS, SQL, and NoSQL databases
– Defect tracking systems and test case management
– Test automation tools (such as STAF, Selenium, TestComplete, Robotium, AppThwack)
– Programming: Python, PHP, VBScript, PowerShell, Linux shell scripting, batch files
– Virtualization (Vmware)
– Cloud computing technologies

When applying with us, just a few things to keep in mind:

– Only resumes submitted directly through our website will be considered.
– Ensure that your resume reflects your knowledge, experience and skills–particularly as they relate to the REQUIREMENTS, as only those candidates who meet these requirements will be considered. Further, candidates possessing PREFERRED knowledge and skills will be given preference.
– Please pick just one position for your submission, and submit your resume only once no multiple submissions for multiple positions, please.

PC-Doctor, Inc. is an equal opportunity employer, and is committed to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, religious creed, color, national origin, ancestry, sex, sexual preference, gender identity, gender expression, age, marital status, veteran status, genetic information, mental or physical disability, or any other legally protected membership. All employment decisions will be made on the basis of individual skills, knowledge, abilities, job performance and other appropriate qualifications.

Attention recruitment agencies/search firms: PC-Doctor, Inc. does not accept unsolicited referrals.

Please note that PC-Doctor, Inc. does not sponsor work visas–current or future.

To be considered for this position, please submit resume.

Submit Resume!Close

Software Engineer, Automation and Builds Team

Location: Reno, NV
Position Type: Full-Time, exempt
Level: I, II, or Senior, based on knowledge, experience, and education

Responsibilities include:

– Develop and maintain complex cross-platform automation and builds system
– Automate continuous delivery
– Collaborate on technical initiatives within and across teams
– Ensure code quality and conduct automated code testing
– Communicate and work effectively with others
– And more, based on level

REQUIREMENTS: Candidates for consideration must meet all requirements listed in this section.
IMPORTANT: Please ensure your resume reflects your skills as related to these requirements, as only those candidates will be considered.

Education and Experience: Degree in Computer Science or closely related studies (with strong academic record) and/or professional software development experience, in any combination as follows:

– Bachelor’s degree or higher, or
– Associate’s degree plus 2 years of experience, or
– At least 4 years of experience

Professional experience, knowledge and abilities to include:

– Strong software development skills in Java, C#, Python or Ruby
– Proficiency with source control
– Ability to learn PC-Doctor product features and capabilities
– Strong initiative with ability to work independently, and collaboratively within and across teams
– Positive, productive, and effective communication skills, commensurate with level
– And more, based on level

PREFERRED abilities, experience, development skills:

– Java, Ant, Jenkins, Openstack, Perforce, Docker, SQL

When applying with us, just a few things to keep in mind:

– Only resumes submitted directly through our website will be considered.
– Ensure that your resume reflects your knowledge, experience and skills–particularly as they relate to the REQUIREMENTS, as only those candidates who meet these requirements will be considered. Further, candidates possessing PREFERRED knowledge and skills will be given preference.
– Please pick just one position for your submission, and submit your resume only once no multiple submissions for multiple positions, please.

PC-Doctor, Inc. is an equal opportunity employer, and is committed to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, religious creed, color, national origin, ancestry, sex, sexual preference, gender identity, gender expression, age, marital status, veteran status, genetic information, mental or physical disability, or any other legally protected membership. All employment decisions will be made on the basis of individual skills, knowledge, abilities, job performance and other appropriate qualifications.

Attention recruitment agencies/search firms: PC-Doctor, Inc. does not accept unsolicited referrals.

Please note that PC-Doctor, Inc. does not currently sponsor or transfer H-1B petitions for new employees.

To be considered for this position, please submit your resume here.

Submit Resume!Close

Software Project Manager

Location: Reno, NV (in-office position)

Level: II and up

Position Type: Full-Time, exempt

Department: Programs, Products and Support

Responsibilities include:

– Assess, strategize, plan and execute complex software projects
– Manage teams toward achievement of successful deliverables that meet requirements, organizing resources and making effective and timely decisions regarding project execution
– Lead others toward compliance with best practices and processes
– Align resources to meet business needs and requirements
– Provide guidance internally and externally regarding project scope, expectations, and technical considerations
– Work closely with product owners to gain a deep understanding of requirements, and use that knowledge to guide engineering teams towards acceptable scope and schedules
– Proactively identify future needs and guide product initiatives
– Manage project work: research and reproduction, response, communication, documentation, and escalation as needed
– Help identify, create and implement project management processes
– Help guide project management initiatives
– Synchronize efforts and initiatives in alignment with executive management
– Communicate effectively and interact successfully with others at all levels
– Other initiatives based on business needs

REQUIREMENTS: Candidates for consideration must meet all requirements listed in this section.

Education and Experience:

Degree related to the position: computer software, technical, business, management or closely related studies, plus professional experience in software project management in any combination as follows:

– Bachelor’s degree or higher, plus 5 years of experience, or
– Associate’s degree plus 7 years of experience, or
– At least 10 years of experience

Professional experience to include:

– Knowledge and abilities involving software project management, including but not limited to: functions, processes, procedures, best practices, and specific needs of company
– Understanding of software development life cycle and requirements
– Ability to manage resources
– Technical industry knowledge, and ability to remain current with developments in hardware, firmware, operating systems, and technologies
– Outstanding interpersonal and communication skills in support of a cooperative, congenial, dynamic environment
– Proven track record to successfully manage and deliver complex projects
– Ability to work independently and demonstrate initiative in a fast-paced environment

When applying with us, just a few things to keep in mind:

– Only resumes submitted directly through our website will be considered.
– Ensure that your resume reflects your knowledge, experience and skills–particularly as they relate to the REQUIREMENTS, as only those candidates who meet these requirements will be considered.
– Please pick just one position for your submission, and submit your resume only once no multiple submissions for multiple positions, please.

PC-Doctor, Inc. is an equal opportunity employer, and is committed to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, religious creed, color, national origin, ancestry, sex, sexual preference, gender identity, gender expression, age, marital status, veteran status, genetic information, mental or physical disability, or any other legally protected membership. All employment decisions will be made on the basis of individual skills, knowledge, abilities, job performance and other appropriate qualifications.

Attention recruitment agencies/search firms: PC-Doctor, Inc. does not accept unsolicited referrals.

Please note that PC-Doctor, Inc. does not currently sponsor or transfer H-1B petitions for new employees.

To be considered for this position, please submit your resume here.

Submit Resume!Close

Why start a career at PC-Doctor? In addition to our creative, collaborative environment…

We are healthy. PC-Doctor is designated a Fit-Friendly Company by the American Heart Association. We are also recognized as one of Nevada’s Healthiest Places to Work. How did we get so healthy? We take the concept of ‘wellness for fun’ seriously here! Activities such as indoor rock climbing, rollerskating, biking, trampolining, and our internal walking program are just a few ways we keep fit while keeping the fun factor. We care about our community, and participate in activities that help others. Our wellness and community activities, combined with daily ping-pong games, a breakroom stocked with healthy, delicious fare, and a supported work/life balanceall add up to one very healthy workplace.

PC-Doctor – Health in the Workplace Award

Watch the ‘PC-Doctor – Health in the Workplace Award’ Video

We have fun. We work hard and play hard. The PCD Wellness Team and Makers of Fun (MoFs) are always on the job, delivering enjoyable activities in and out of the office. Below are some of the events: some for wellness, some for community, and all for fun.

– Trail hiking for employees, families, and pets
– Trampolining
– Go-carts
– Skiing and snow boarding
– BBQs
– Food events
– Daily ping pong
– Camping
– River rafting (floating)
– Indoor rock climbing
– Laser tag
– Corn maze fun
– Food drives
– Clothing and coat drives
– Company gatherings and festivities

Benefits that work for you. We offer an outstanding benefits package here at PC-Doctor. The company pays the majority of basic insurance premiums for each full-time employee. Employees are eligible the first of the month after hire date, and may include dependent coverage. Premiums are deducted on a pre-tax basis.

Health Medical Coverage Choice of HMO or PPO plans

Dental Insurance Includes preventive, basic, major and orthodontic coverage.

Vision Care Benefits include eye examinations, lenses, frames or contact lenses.

Short and Long Term Disability Replaces part of your income if you become disabled due to sickness or injury.

Additional Benefits Available 401(k) Plan Flexible Spending Accounts (FSAs) Relocation Assistance Professional Development

Meet some of our brilliant minds.

Chris Hill, Art Director

‘I started working at PC-Doctor in 2003wow, where does the time go?! This is the most gratifying position I’ve heldever. As the Art Director, I’ve enjoyed being part of the journey as business continues to grow and expand. This expansion means I get to work with some of the largest PC OEMs in the industry, designing user interfaces for products that will be used by millions!

As one of the original members of the Makers of Fun (MoF) team I’ve had the opportunity to promote fun activities in the work place and beyond, organizing camping trips, annual ping pong tournaments, and more. All the while, I work with some of the brightest professionals in the industry and in one of the tightest teams one could imagine. We truly work hard and play hard.’

Kim McKay, Senior Sales Account Manager, Enterprise Sales

‘I joined PC-Doctor in 2003, seeking a company culture that embraces and demands personal growth, innovation, and global impact. As the industry leader in hardware diagnostic tools, we have cultivated a family-like atmosphere, while creating cutting edge technology and solutions that make a real difference in the world. As a team, we all support each other, which enables us to do great things. The camaraderie and talent at PC-Doctor is truly unmatched.’

Jennifer Foxworthy, Senior Business Development Manager, OEM

‘Working at PC-Doctor is very challenging and rewarding. I really enjoy my position and the daily interaction with my team members and customers. The team atmosphere cannot be replaced. Everyone works together to help each other achieve their goals. The MoFs (Makers of Fun) are a rare benefit, with exciting events that range from snowboarding to laser tag. Being part of a company that is headquartered in a great place to live only adds to the fun.’

Atsushi Kimura, Sales Support Engineer

‘Japanese localization is a challenging job. Unfortunately, there is no way to explain how challenging it is to someone who has not experienced it. There is a significant difference between translation and localization in Japanese. Japanese localized products can range from very bad quality translated products to achieving high a standard of excellence in the localized product. At PC-Doctor Japan, I am learning to work with self discipline and to enjoy and share professionalism. In a sense, I can say that we are practicing the spirit of ‘Bushi-do’ at our Japan office, and I’m loving it.’

Mohidul Saad, Senior Software Engineer

‘I have been with PC-Doctor since 1999. There has never been a dull moment. Everyday we are challenged with intellectually stimulating issues. It’s a great feeling to work for a company that is the industry leader. PC-Doctor does provide a great work environment to learn and grow. Each member is a true professional. It’s a joy and great pleasure to work with each member of the PC-Doctor team. As a developer, I would not work anywhere else.’

Welcome to Reno, Nevada!

PC-Doctor is headquartered in Reno, Nevada because it provides an excellent business climate for the company, and it’s an ideal place for our employees to live and prosper.

Reno was ranked #10 of the 2014 Top 100 Best Places to Live by **************, a national website that ranks quality of life amenities of America’s small and mid-sized cities.

Located at 39.5272 N, 119.8219 W, the climate offers a beautiful 310 sunny days a year, and you can hike, bike, snowboard, and rock climb all in your backyard. Shielded by the nearby Sierra Nevada mountains, Reno receives only 7.5 inches of precipitation each year. Snowfall is generally infrequent and light, yet excellent winter skiing is available only 30 minutes from our offices.

Many companies are recognizing the advantages of doing business here, and Reno is quickly becoming a hub for technology firms due to its strong infrastructure and a favorable tax and business climate. For more information on Reno, visit the city Web site at ***************************
Open Positions

PC-Doctor, Inc.

10345 Professional Circle
Suite 183
Reno, NV 89521 USA

Sales/Product Questions?
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