What Will You Do:
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Review and analyze warranty, IQS, and other customer feedback to determine priorities for improvement.
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Update customer feedback database with improvement activities and status.
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Communicate with cross-functional departments to ensure understanding of customer issues & improvements.
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Visit suppliers and/or dealers, when required, to investigate and determine countermeasure effectiveness.
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Coordinate and conduct internal campaign for quality flow-outs to customers and issue report.
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Investigate and inform responsible departments of external quality concerns. Work with departments to identify root cause, implement containment and
develop countermeasures in a timely manner.
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Checks the field’s TSB and creates its own TSB once the field campaign is determined.
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Issue reports and presentations regularly to inform customers on progress and results.
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Support and coordinate plant-wide and department-wide quality planning, conferences, and events for external customers.
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Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management
System (SMS) requirements.
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Meet all other requirements as assigned.
About HMGMA
HMGMA is the abbreviation of Hyundai Motor Group Metaplant America. It is Hyundai Motor Group’s first dedicated EV mass-production plant and is an innovative plant with cutting-edge production technology applied.
What You Will Bring To The Role:
Required:
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Bachelor’s degree in Engineering or related field.
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Minimum of 2 years of experience in quality assurance within the automotive industry.
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Strong analytical skills and attention to detail.
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Excellent communication and interpersonal skills.
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Ability to work effectively in a team environment.
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Knowledge of automotive industry quality standards and regulations.
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Proficient in MS office and other relevant software.
Preferred:
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1 – 5 years job related experience preferred
Travel Requirement
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Domestic / International travel may be required.
What HMGMA Can Offer You:
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HMGMA offers opportunities for growth, work flexibility, competitive pay, and benefits.
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HMGMA benefits include competitive Medical / Vision / Dental insurance, paid holidays, paid time off, and competitive 401k plan.
Other Information
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FLSA Classification: Exempt/Salary
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When submitting a resume for this position, I understand that this information may be used to create a registration with the Georgia Department of Labor on Employ Georgia.
To apply for this job please visit itjobpro.com.