Quality Assurance Specialist

Durham NC SBM Management


Position at SBM Management

SBM Management is looking for a Quality Assurance Specialist to join our team! The Quality Assurance Specialist will be responsible for coordinating and managing project tasks in the GMP Program to ensure project delivery within allotted budget and timelines.


  • Assist GMP managers and supervisors in day-to-day coordination, scheduling and management of business operational activities
  • Maintain clear and accurate GMP documents/procedures for reference purposes
  • Verify cleaning execution/activities by reviewing logbooks, log sheets, and related GDP documents
  • Assist management/supervision on the planning and scheduling of shutdowns, commissioning, and/or de-commissioning states of controlled environments
  • Conduct on-the-job trainings (OJT) and assist management/supervision in the qualifying process of new-hired employees.
  • Monitor GMP technicians training curriculum utilizing clients' systems and develop training paths to mitigate/prevent compliance disputes
  • Oversee GMP compliance within cleaning, disinfectant, safety equipment inspections, work orders and pertinent tasks utilizing the client's Computerized Maintenance Management System (CMMS)
  • Assist with investigations of RCA/CAPA events
  • Comply with safety rules, policies, and procedures
  • Stop at risk behavior of others and self
  • Communicate with lead, supervisor, co-workers, managers, and customers in a professional manner
  • Support shift lead in completing punch-list items
  • Present a professional appearance and conduct
  • Understand customer service and satisfaction
  • Understand reporting systems and the environment
  • Consistently follow all customer and SBM SOP's and procedures
  • Respond to customer requests in a professional manner
  • Must be trained and be certified in correct gowning procedures for assigned area
  • Complete all basic training modules and annual qualification trainings per customer Standard Operating Procedures
  • Complete all safety certifications including chemical safety
  • Other duties as assigned


  • A.A. Degree required with 2+ years of experience, or equivalent combination of education and experience
  • May be required to have a valid driver's license
  • Completed all safety and task training certification
  • Bilingual a plus
  • Ability to read and interpret instructions, procedures, manuals, and other documents
  • Strong verbal and written communication skills
  • Knowledge of cleaning methods and equipment and willing to share with team
  • Knowledge of the upkeep and care of the cleaning equipment
  • Knowledge of cleaning compounds and chemicals, and their safe, efficient use
  • Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills
  • Knowledge of Microsoft Office and computer skills
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
  • Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public

Compensation: $23.00 – $25.00 per hour

Shift: AM Shift, Flexible schedule

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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