Quality Assurance Technician

Marion NC Crane Co

Position Summary:

The Quality Assurance Technician is responsible for the development, implementation, and improvement of systems controls for the value stream. The role will drive a focus on exceeding expectations for the end users of Resistoflex products made by the value stream.

Principle Duties (includes, but is not limited to):

• Coordinate a prioritized approach to developing, implementing, and sustaining process control plans for manufacturing & transactional processes in the value stream.

• Develop, implement, and maintain analyses of both internal and external quality escapes.

• Utilize "5-Why" Root Cause and structured problem-solving tools for diagnosing and resolving external and internal quality escapes and rework. Drive implementation of immediate containment actions and process based preventative measures to ensure critical quality issues do not reoccur.

• Responsible for understanding key drivers and implementing appropriate process improvement action, necessary to drive year over year improvements in Cost of Poor Quality.

• Must have demonstrated proficiency working with special process quality control methods, including, but not limited to welding and heat-treating processes. This position is responsible for ensuring critical process, variable controls, and appropriate internal auditing requirements.

• Interprets engineering drawings or formulas and confers with management or engineering staff to determine quality and reliability standards.

• Records test data, and reports data through written report or computer transmissions internally and externally.

• Assists Quality Manager with customer inspections or audits.

• Communicates with customers/ auditors to ensure the execution of corrective action and compliance with customers' specification.

• Works with customer service to assure customer requirements are understood and met.

• Assists manufacturing in resolving technical problems by interpreting standards and procedures.

• Evaluates both system and product quality through quality audits to ensure an outstanding quality system is maintained plant wide.

• Performs the calibration of all measuring equipment to ensure the equipment meets the necessary accuracy.

• Performs Gae R & R studies on all measuring equipment to ensure equipment meets the needs of the measurement.

• Evaluates, reports, and assigns corrective action as necessary on returned materials from customers.

• Performs duties of any inspection area as required.

Essential Qualifications / Experience:

• High School Diploma, GED, or equivalent.

• Problem Solver

• Basic statistical skills.

• Exceptional verbal and written communication skills.

• Strong background in ISO 9001 or related quality standards.

• Extensive knowledge of machining, fabrication, and assembly operations.

Preferred Qualifications/Experience

• Two-year technical degree.

• B.S. in engineering or related degree.

• Minimum of 5 years' experience in a quality systems control position in a manufacturing environment, while driving significant improvements in quality metrics.

• Use of statistical software (i.e., Minitab).


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