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Remote Technical Business Analyst, Legal

Canonsburg PA Insight Global

Drive the successful completion of major IT projects and enhancements in project management and subject matter expert role.

Establish end-to-end mapping of business processes and functional flows.

Define, maintain, and mature enterprise engineering charter, framework, and governance. Assist in development of year long roadmap for responsible technologies.

Provide advice, counsel, and education to functional partners of the competitive or financial impact.

Assist Solution Lead and Portfolio Managers in providing influential counsel to executives and functional leaders.

Manage Contract/Vendor/Asset Management & Business Relationship Management which includes the following: Maintenance contract renewals / contract management, Budget Forecasting & Management, Licensing rationalization & Management (counts, audits to reclaim, procurement).

Educate business where needed on proper support model processes.

Primary point of contact between IT and Business for responsible business functions.

Communicate IT strategy and partner with business to set realistic expectations.

Partners with IT and business function to evaluate solutions and perform vendor analysis based on solution needs/requirement.

Manage internal and external group of engineers to deliver on project work ensuring smooth transition from design to build by deployment / provisioning resources

Provide detail level technical task required for the plan with resource estimates and timelines to leadership and executives.

Understands and complies with all established corporate, IT and engineering standards, policies, and procedures. Contributes to, prepares, and reviews changes to standards, policies, and procedures. Contributes to changes to IT policies and procedures and those of supported business units.

Lead and guide the operational support teams, both internal to the team and support provided by other groups, including drafting work instruction documentation and providing review and approval of operational actions. Own delivery of support to business partners, regardless of model of support used.

Manage resource allocation across projects, enhancements, break/fix, and administrative support.

Accountable for the budget, performance, and results of assigned work.

Facilitate organizational change management efforts in areas of responsibility.

Masters degree

Experience with software used to manage legal process, including the Microsoft Office 365 Compliance/Discovery, the Onit platform, custom SharePoint applications, Veritas Discovery & Enterprise Vault

Experience with CAPPM (portfolio management tool)


Experience working in a SaaS environment
Minimum of a Bachelor's degree in Business, Technology or Engineering

Minimum 5 years of IT Business Analysis experience

Experience with legal processes, including legal contract management, matter management and billing, legal discovery or intellectual property management

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