Salesforce Administrator

Sandy Springs GA •

TRC Talent Solutions • Full Time

TRC’s has partnered with our growing client withing the healthcare services organization looking to hire Salesforce Administrator to join their dynamic team! Our client is leading provider of physical therapy and rehabilitation services, dedicated to delivering high-quality, patient-centered care across a growing network of clinics.

The Salesforce Administrator is responsible for the day-to-day configuration, administration, and optimization company’s Salesforce platform. This role ensures data accuracy, system efficiency, and alignment with business needs by managing user access, maintaining data integrity, supporting system customization, and overseeing integrations with third-party tools.

Direct Hire:

Could be remote, Hybrid or Onsite- Optional!

Location: Kennesaw, GA

Essential Functions

Create, modify, and deactivate user accounts
Assign and manage profiles, roles, and permission sets
Perform mass account transfers as organizational changes occur
Monitor login activity, investigate anomalies, and resolve access issues
Perform regular data imports and deduplication
Develop and maintain reports and dashboards with stakeholders
Utilize dashboards (e.g., Load Exceptions) to identify and correct data issues such as missing or incorrect NPIs
Ensure data security, quality, and compliance with organizational and regulatory standards
Create and modify objects, fields, and relationships based on business needs
Manage record types and page layouts
Configure workflow rules, Process Builder flows, and validation rules
Develop formula fields and validation logic to support data integrity and workflows
Maintain organization-wide defaults (OWD) and sharing settings
Configure field-level security and object permissions
Monitor security logs and address vulnerabilities or unauthorized access
Manage AppExchange applications and evaluate new tools
Configure and maintain third-party integrations
Monitor API connections and troubleshoot data synchronization issues
Monitor system limits, storage usage, and overall platform performance
Implement Salesforce seasonal releases and test changes in sandbox environments
Conduct regular system health checks and configuration audits
Document configurations, customizations, and system changes
Serve as the primary contact for Salesforce support tickets
Stay current on Salesforce updates and best practices
Provide user training, documentation, and adoption support
Provide end-user support for clinical systems (e.g., scheduling and EMR-adjacent tools)
Coordinate with vendors and escalate application issues as needed
Support onboarding, training, and documentation for clinical staff
Participate in application change control and release testing

Required Skills & Abilities

Proficiency in Microsoft Word, Excel, and Windows-based applications
Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders
Ability to prioritize workload, manage multiple concurrent tasks, and meet deadlines in a fast-paced environment
Solid understanding of Salesforce platform architecture, including objects, fields, relationships, profiles, roles, and permission sets
Hands-on experience with Salesforce data tools such as Data Loader, Data Import Wizard, or similar utilities
Familiarity with Salesforce automation tools, including Flows, Process Builder, and Workflow Rules
Understanding of Salesforce security model, including organization-wide defaults (OWD), sharing rules, and field-level security
Strong analytical and problem-solving skills with the ability to identify data quality issues and recommend practical solutions
Ability to collaborate effectively with IT, operations, compliance, and business stakeholders to drive platform adoption and data accuracy
Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field; or 1–3 years of experience in Salesforce administration, CRM management, or a similar role
At least one relevant certification preferred, such as:
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform App Builder
- Other equivalent Salesforce or CRM certifications

To apply for this job please visit itjobpro.com.