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Scrum Master Senior Level

Purpose of Job
We are currently seeking a talented Scrum Master Senior Level for our San
Antonio, TX location AND Remote.

Responsible for ensuring the team lives Agile values and principles and follows
processes and practices that the teams agree they will use within Agile (i.e.
Scrum, Kanban, SAFe, etc.) frameworks to self-organize while delivering value
to customers. The Scrum Master is a servant leader and champions the Agile
mindset through effective guidance, coaching, education and through removal of
impediments to team progress. This role is responsible for building high-
performing teams focused on constantly improving team dynamics and performance.

Job Requirements


USAA knows what it means to serve. We facilitate the financial security of
millions of U.S. military members and their families. This singular mission
requires a dedication to innovative thinking at every level.

In each of the past five years, we’ve been a top-40 Fortune 100 Best Companies
to Work For , and we’ve ranked among Victory Media’s Top 10 Military
Friendly Employers 13 years straight. We embrace a robust veteran workforce
and encourage veterans and veteran spouses to apply.

USAA Careers – Award Winning Workplace (17 seconds)

USAA Careers World Class Benefits (31 seconds)


Our most important qualification isn’t technical, it’s human. Here, we don’t
just sit in front of a screen. We stand behind our 11 million members who rely
on us every day.

We are over 3,000 employees strong, a passionately supportive and collaborative
team built on Agile principles. We’ve been a top-two Computerworld 100 Best
Places to Work in IT five years in a row and were recently named a Top 50
Employer for Minority Engineers & IT by Workforce Diversity Magazine.

See what it’s like to work for a company where your passion meets our purpose:

USAA Information Technology: A Realistic Preview
* Facilitates seamless collaboration and maximizes team and program
performance by driving continuous improvement across multiple technical
and/or non-technical team(s) to ensure rapid and timely delivery of
business value (experience, product, and/or service) and achievement of
goals. Ensure cross team coordination. For Example: should be an
experienced Scrum Master for 1-2 teams or moving into in a Release Train
Engineer (RTE) role.
* Mentors and coaches teams and program teams and other Scrum Masters in
Agile practices and mindset. Fosters a growth mindset and spirit of
continuous improvement and learning.
* Removes impediments to team or Release Train s progress whether
internal or organizational in nature. When necessary, escalates
impediments to facilitate rapid resolution. Supports efforts to resolve
systemic impediments that continually block teams within their
* Supports and educates product owners and product managers, especially
with respect to refining and managing the product backlog and decision
* Ensures effective communication within and across teams and Programs;
schedules and facilitates cross-functional meetings, and ensures
appropriate progress tools, information radiators, and reports
effectively provide transparency on team s (or multiple teams )
Program s progress/productivity.
* Performs risk, issue, and dependency management for the teams and/or
program. Also ensures release management practices align to enterprise
* Acts as Agile SME to teams, departmental teams, product owners, and
management. Participates in Scrum Master community of practice and
mentors other Scrum Masters.
* For technology related efforts: Understands release-when ready, test-
driven development, continuous integration, product demonstration and
other technical engineering practices and guides team on leveraging them.

* Bachelor’s degree; 4 additional years of related experience beyond the
minimum required may be substituted in lieu of a degree.
* 6 or more years of relevant experience in process improvement, project
management, or business/requirements analysis with at least 2 years as a
Scrum Master, 1 year as an RTE, or working in a similar role in a lean or
Scrum environment
* Advanced knowledge of multiple Agile delivery frameworks
* Advanced working knowledge of Microsoft Office products

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial
questions. This will take approximately 5 minutes. Once you begin the questions
you will not be able to finish them at a later time and you will not able to
change your responses.

* Experience working in the data analytics / Machine Learning domain
* At least 6 years of Scrum Master experience
* Experience working virtually with teams in various locations

The above description reflects the details considered necessary to describe the
principal functions of the job and should not be construed as a detailed
description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business,
including a flexible business casual or casual dress environment, comprehensive
medical, dental and vision plans, along with wellness and wealth building
programs. Additionally, our career path planning and continuing education will
assist you with your professional goals.

Relocation assistance is not available for this position.


Must complete 12 months in current position (from date of hire or date of
placement), or must have manager s approval prior to posting.

Last day for internal candidates to apply to the opening is 8/03/20 by 11:59 pm
CST time.
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