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Innovate here. And see your ideas come to life.

It's an exciting time to work in tech at Edward Jones. We are making massive investments in emerging technologies to improve how we work with our clients and with each other. Relationships are the focus of our business model. And working in Technology here means using your skills to build, deliver and maintain the technologies that enable us to deepen and support those relationships. The best part? We develop and create our own industry-leading solutions internally. And you can be a part of it. Working with emerging new technologies. Creating platforms, programs and experiences that change how we work together – and support our client-first focus. Changing the future of our firm, the industry and the advisor-client relationship.

Job Overview

Position Schedule: Full-Time

In 2022, Edward Jones invested $ 1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools. We're currently in the test-and-learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey. Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible.

You may be surprised that Edward Jones employs hundreds of software developers – all focused on creating world-class experiences for our clients and branch offices. If you've considered Edward Jones in the past, it's time to take another look. We are embracing a modern, cloud-based architecture and are looking for exceptional individuals who want to be a part of that future.

Team Overview
As a Senior Business Analyst, you will be a part of a collaborative agile team whose end goal is to provide data to support Advanced Analytics & Visualization use cases.

A business analyst reviews, analyzes and evaluates the end user needs as defined by the persona and strategic goals of the product team mission to draft and create user stories and specifications for acceptance criteria to meet the needs of the Epics and Features laid out by the Product Owner and Design team.

By joining our portfolio, you will:

• Be responsible to the Machine Learning Operations Sr. Product Owner.
• Support multiple highly complex business processes.
• Create and refine user stories with little to no coaching from peers and/or the Product Owner based on features that are sometimes not well-defined.
• Serve as a liaison and individual contributor between Technology and Digital Product Management divisions to ensure alignment between business needs and delivered capabilities.
• Collaborate with other portfolio associates including developers, user experience designers/researchers, and quality assurance team members to ensure deliverables support acceptance criteria; and are aligned with broader Feature/Epic goals.
• Understand the technical strategy and system integrations to identify, communicate, and track divisional dependencies for features and user stories in partnership with the Product Owner and development team.
• Collaborate with Quality Assurance (QA) and development team to develop repeatable test strategies/testing plan based on acceptance criteria to enable successful sprint execution.
• Supports the delivery of incremental and continuous value to the end users and ensures the final implementation of features and capabilities delivers the expected user value.
• Assist the Product Owners and stakeholders to define minimum viable products (MVPs) and establish iterative plans for delivering value to target audiences using epics and features.
• With minimal support, investigate and troubleshoot production issues using elementary and some advanced tools and techniques; work with the users to resolve the issue or escalate issues when needed.
• Participate in Agile and Product Management team events such as backlog refinements, retrospectives, solution demos, and system demos.
• Continues to develop understanding of firm priorities, processes, and guidelines as we continue to move through transitional change across the organization.
• Mentor less experienced members of the team.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $81750
Hiring Maximum: $139194

Skills/Requirements

#Dice
Position Requirements

• Bachelor's degree and 2+ years of experience designing and implementing functional systems and data or an equivalent combination of education and experience.
• Previous experience with data extraction (SQL understanding)
• Previous experience with BI tools (Oracle Reporting Studio, Tableau, Power BI) is a plus
• Knowledge of Machine Learning concepts is a plus
• Previous experience with Agile and/or Product Management concepts such as user story writing, Agile events, and backlog refinement
• Troubleshooting skills to investigate, resolve and escalate problems. Identifies need for technical assistance to help in problem resolution.
• Ability to establish and maintain relationships with associates and general partners; possess expert interpersonal and negotiation skills.
• Ability to support multiple moderate to highly complex efforts, and work with leadership to prioritize assigned tasks/projects.
• Ability to summarize moderate to highly complex business cases, system information and concepts and clearly communicate information and updates to stakeholders and divisional leadership.
• Previous experience with Agile product management tools such as [Jira and Aha!] is a plus.
• "Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with a preference for Tuesday through Thursday."

Awards & Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

About Us

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

#LI-HO