Senior JAVA Production Support Lead

If you are like us, you have big ideas. At Cognizant, we’re exploring new ideas every day. We help industry leading companies reinvent their business models and innovate technology products that create new value—by connecting people with things, insights, and experience. Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is consistently listed among the most admired companies in the world.

Cognizant Technology Solutions is looking for Senior JAVA Production Support Lead to join in our team of IT professionals in a permanent role. If you meet our background requirements and skills and are looking for an opportunity with these skills and expertise, here is the ideal opportunity for you!

Role: Senior JAVA Production Support Lead

Experience: 10+ years of strong experience

Location: The candidate must be willing to work in a hybrid model from the Client’s location St Louis MO.

Must Have Skills:

• Core Java

• Java 8 or higher versions

• Spring Boot, Spring MVC

• Spring Security, Spring Batch

• Microservices

• Angular/ React/ Typescript

• Monitoring Tools like Dynatrace and others

• Splunk

• Kafka

• Jenkins

• GitHub

• SQL

• Kubernetes

• Agile Methodologies

Good to Have Skills:

• Docker

• Struts, JSP

• SOAP API

• Autosys

• Unix

• Mongo DB/ DB2

• Azure Cloud

• JIRA, Service Now

• IT Service Management

Responsibilities

· Java L3 Production Support – Minor Enhancement, Incident Support, Production/On-Call Support, Customer interaction, Offshore Co-ordination, Technical Leadership.

· Provide technical and functional leadership to Offshore team.

· Provides analytical, business, technical and management expertise to the team and guides the team to complete assignments.

· Respond and resolve issues beyond standard management requests as well as using independent judgment to make decisions where no clear precedents exist.

· Ensure status updates.

· Produce weekly metrics.

· Enforce client policies, procedures, and software craftsmanship.

· Provide in depth analysis for issues and provide solutions.

· Responsible for creating program specifications and unit test plans, develop code using relevant technologies independently and through peers as per business prioritization

· Proficiency in Java and Spring Boot frameworks. Hands-on experience in Microservice architecture and associated technologies.

· Provide on-call support and troubleshoot issues in production environment. Address and resolve incidents promptly to minimize impacts on business operations.

· Perform regular maintenance tasks including patching, upgrades, and configuration changes. Ensure that applications run smoothly and efficiently.

· Implement and manage monitoring tools to detect issues early. Analyse logs and metrics to identify and resolve performance bottlenecks. Familiarity with monitoring and logging tools such as Dynatrace, Grafana, Splunk.

· Analyse and resolve defects and performance issues in Java, Spring Boot applications, and microservices. Collaborate with development teams to apply fixes and enhancements.

· Understanding of relational database like Oracle, SQL.

· Excellent verbal and written communication skills. Ability to collaborate effectively with cross functional teams.

· Experience with Containerization technologies such as docker and Kubernetes.

· Knowledge of CICD pipelines and tools like Jenkins, GitHub. Familiarity with Cloud platforms.

· Good experience in leading high performing teams and be able to resolve issues with team members.

· Participate in peer-review of code and ensure better quality of the deliverables.

· Maintain accurate documentation for support processes, known issues, and resolutions. Ensure knowledge sharing and best practices are followed.

· Should be open to work in shift and provide weekend on call support.

Salary and Other Compensation

The annual salary for this position is between depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

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Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan