Senior Network Engineer
The Operations Network Engineer will be part of the Network and Security Team within the Information Technology Division. This position is responsible to provide operational leadership and support for the day to day operations of our data and security networks; including support, implementation and troubleshooting of network and security infrastructure technologies and solutions.
Your work falls into four primary categories:
o Engage with Architecture, Information Security and Business areas. Partner with Architecture, Information Security and Business areas to support technical solutions to complex business issues that align with target state architecture that conforms to corporate best practices.
o Provide technical guidance to the project teams. Assist in design and network solution reviews.
o Business Communication. Engage with internal teams, project teams and business areas to discuss issues and document or explain technical solutions in a simplified meaningful way.
Support of Design and Builds
o Understand Business Requirements, participate in Requirements Analysis, support complete network and security solutions based on operational needs.
o Support Network, Security and Voice standards, reference architectures and robust/scalable/secure Network, Security and Voice infrastructure, its outcome and ongoing results.
o Provide technical guidance, develop design documents, perform product installation, upgrades and certification, implementation plan, deployment and troubleshooting support.
o Diagnose, solve and provide root cause analysis for hardware and network related issues.
o On-call on a rotation schedule but also be available to assist with during major issue or outages.
o Coordination with other teams for the design, build and production readiness/support of Network, Security and Voice infrastructure solutions supporting mission critical production environments.
o Provide design documents and assist in troubleshooting issues.
o Support other operational team members by providing technical information, reviewing designs and making recommendations.
o Mentor junior members in the operations team and engineering teams.
o Help coordinate project deployments with other engineers and make schedule recommendations.
Bachelor’s degree in information technology, engineering, computer science, related field or equivalent experience.
5 years of relevant experience in IT Network Engineering and Operations.
5+ years in a senior level operational role engaged with IP network technologies including LAN switching, BGP/OSPF routing, VPLS/MPLS, Quality of Service, traffic engineering, server load balancing and network-security design and delivery for large scale multi-site data center environments.
5+ years of experience with the design, configuration, implementation and troubleshooting of Cisco IOS and Cisco Nexus Switches and Routers, Cisco Wireless, Cisco ASA VPN, F5 Networks LTM/GTM, Palo Alto Firewall, Cisco Identity Service Engine, Sourcefire IDS/IPS, Bluecoat Proxy and Zscaler. Proxy.
Understand High Availability and Disaster Recovery concepts as apply to Network and Security designs.
Experience with Arista network equipment and CloudVision.
Experience with cloud deployments, hybrid cloud models and colocation data centers.
Experience with NTP, RADIUS/TACACS+, DNS and DHCP infrastructure design.
Experience with network visibility and monitoring using Gigamon GigaVue, Net IM and Opnet solutions.
Key to success in this role
Works under minimal supervision. Able to provide technical guidance to the team.
Good communication and team player.
Strong written and oral communications skills.
Proactive in nature with customer satisfaction as primary goal.
Innovative in providing solutions, likes to take on challenges with calculated risk.
Quick learner of new technologies and tools.
Top 3 Personal Competencies to possess
Customer Focus – Support operational internal business partners to learn and deliver on their needs.
Partnership – Align with IT partners, Support and Project Management Organization (PMO) teams to support business needs and initiative’s.
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