Senior Organizational Change Management (OCM) Business Analyst

Req number:

R6110

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

As the Senior OCM Business Analyst, you will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors.

Job Description

We are looking for a highly motivated and driven Senior Organizational Change Management (OCM) Business Analyst to join our team in Newark, Delaware. This is a full-time, salaried opportunity that is hybrid and  requires on-site work three days per week (Tuesday – Thursday). The OCM Business Analyst will play a key role in driving organizational change, fostering user adoption of new projects and technologies, and building a strong leadership network of trusted advisors.

What You’ll Do

• Assist in developing and maintaining communication plans, training materials, and stakeholder registries.

• Identify and report potential risks and issues, ensuring timely resolution.

• Collaborate with vendors, PMO team members, clients, and OCM personnel to execute OCM deliverables and interventions.

• Complete deliverables to ensure effective communications, training, education, and project plans while meeting deadlines and quality standards.

• Provide support for implementing OCM interventions, such as the Change Champion Network, to facilitate business process improvements and technology modernization efforts.

• Ensure tasks align with the goals, culture, and strategy of CAI and the client organization.

• Contribute to the development of short- and long-term goals, KPIs, and objectives, and execute tasks to meet defined targets.

• Foster collaboration with the client, PMO, vendors, and colleagues to support transformational initiatives.

• Maintain a professional attitude, accept accountability, and contribute to a positive team environment.

• Act as a trusted resource to clients, ensuring user adoption of new processes and technologies.

What You’ll Need

Required:

• 6+ years of experience supporting organizational change management efforts in a PMO or similar environment.

• Proven ability to deliver tasks, report progress, and address risks in a professional manner.

• Excellent collaboration and communication skills with a focus on building trusted relationships.

• Ability to work in a hybrid environment in Newark, Delaware, with a commitment to meeting business needs.

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work involving sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

$115,000 – $125,000 per year

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.