IT Job Pro

Most Popular Tech Job site – Find Jobs || Post Jobs

Senior Program Manager

San Jose, California Benchmark Electronics

Job Title
Senior Program Manager

Job ID(Requisition ID):3686

Job Summary
Benchmark is a world-leading, top-10 EMS provider of integrated electronic manufacturing services with total revenues exceeding $2.5B and with employees in 7 countries on 3 continents offering everything from product development to regional PCB build – including system level assembly in the United States, Mexico, South America, Europe and Asia. We provide service to original equipment manufacturers (OEMs) of computers and related products for business enterprises, medical devices, industrial control equipment (which includes equipment for the aerospace and defense industry), testing and instrumentation products, and telecommunication equipment, including Benchmark offers customers comprehensive and integrated design and manufacturing services from initial product design to volume production including direct order fulfillment and post-deployment services.

Essential Functions and Competencies

– 5 + years experience in aerospace and defense program management

Qualifications / Education / Experience

– Manage and lead customers’ teams activities as primary day-to-day customer contact
– Manage multiple team tasks, to include but not limited to, continuous improvement programs, business analysis, quoting and pricing, contract reviews, change management, on-time delivery, inventory and forecasting
– Support management team, as needed, with building customers’ relationships and business development, with forecasting and pricing strategies, with ensuring profitability and with meeting business unit objectives
– Provide centralized management over all business and technical aspects of a customer’ accounts
– Manage customers’ concerns, corrective actions, and lead issues to completion
– Develop an understanding of DFx philosophy and promote it with customers and within the customer team
– Provide customers with written corrective action to escalated issues
– Work with Materials/Procurement to establish internal goals for annual inventory turns and report actual turns regularly
– Lead end of life program management to meet BEI and customer goals pertaining to product availability and component material planning, including working with engineering to determine alternate component solutions
– Manage other program manager and lead the team effectively
– Plan and determine most efficient and effective method of achieving program objectives with the framework of technical capabilities, company policies and procedures, and contractual requirements
– Coordinate proposal preparation, statements of work and specifications, estimation of product or service costs and the negotiation of contract prices, financial terms and program requirements; Coordinate the subsequent administration of contracts, establishment of cost controls and the monitoring, reporting and justifying of costs
– Investigate technical, scheduling, financial, quality and other critical functions which deviate from established requirements; determine cause, and when possible, take corrective action
– Notify management of critical problems encountered, action taken, and anticipated effect on project objectives; Propose changes in contractual requirements when such changes appear desirable
– Provide for effective coordination of all project activities, with appropriate support functions throughout the Company, to assure optimum utilization of manpower and cooperation in the attainment of project objectives
– Implement and provide cost impact for all program to engineering changes; Submit ECO claims (material, equipment and labor) to customer; Establish cost recovery dates
– Provide delivery commitment and/or material cost impacts to customers; Report on this regularly
– Approve and impact customer for standard material purchases to include expedited freight; establish cost recovery dates; Report on this regularly
– May chair material review board (MRB) meetings for material found to be out of specification
– May ensure that Benchmark’s bill of material (BOM) and approved vendor listing (AVL) matches the customer’s; May report on this regularly
– Work with customer team and customer AR representatives to manage program accounts receivable to goal
– Ensure customer purchase orders meet contract terms and conditions; ensure Benchmark follows the contractual terms and conditions
– Establish program sales forecast; Report forecasted sales versus actual sales regularly
– Directly supervise Program Managers (as assigned), Project Specialists (as assigned), Program Administrators (as assigned), and Sustaining Product Support Engineers (as assigned) and is responsible for their performance reviews and development
– Indirectly supervise Account Managers (as assigned)
– Establish measurable tasks/responsibilities for Program Administrators
– May handle material sales to customer directed purchasers
– Manage new product introduction programs and coordinate or develop applicable proposals and quoting activities
– Develop an understanding of DFx philosophy and promote it with customers and within the customer team
– Manage customer product returns within the customer team, including customer expectations, pricing, corrective actions, and resource planning as applicable; May coordinate and process customer returns (ARMS)
– Monitor and manage excess and slow moving inventories
– Prepare and present quarterly program review presentations which address performance metrics
– Develop cost recovery strategies according to program performance and implement cost reduction plans
– May be involved in global activities

– Ability to manage team and lead teams

– 4 year degree
– PMP Certification

Job Category
Sales

Job Location
San Jose, CA, USA

Schedule
Day

Pay Type
Salary

Travel Requirement
No

Job Type
Full-Time

To apply for this job please visit itjobpro.com.