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Senior Sales Support Coordinator, United Retiree Solutions – Horsham PA, Hartford CT, or Minnetonka MN

Minnetonka, MN UnitedHealth Group

Great sales are the result of strong purpose, conviction and pride – pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life’s best work.(sm)


Under our Employer & Individual United Retiree Svs/Solutions team, this Senior Sales Support Coordinator will manage matrix-heavy processes and provide consultative support to sales representatives and sales executives in the group retiree benefits space. He/she will act as the internal liaison for the sales team to navigate quote and proposal creation for standard and custom Medicare Advantage, Supplemental and Prescription Drug plans, which are bound by CMS regulations. This Support Coordinator will build relationships with functional sales cohorts and cross-functional colleagues to inspire team cohesion and superior product delivery. He/she will serve as the primary point of contact for day-to-day sales opportunity status monitoring and ensuring sales systems reflect accurately.


Primary Responsibilities:

  • Work closely with sales team on new, renewal or upselling

  • Command a strong working knowledge of CMS and Medicare associated products

  • Listen to learn and communicate to impact (in writing and verbally)

  • Manage work volume in a well-organized manner and appropriately prioritize demands

  • Provide and maintain pipeline status, alongside quote strategy development/changes

  • Take ownership of designated departmental policies and procedures

  • Leverage analytical, problem solving and critical thinking skills

  • Identify solutions to non-standard requests and problems

  • Conduct moderately complex analyses

  • Provide explanations and information to others on difficult issues

  • Coach, provide feedback, and guide others

  • Quickly build relationships, gain credibility and partner with business leaders

  • Synthesize information from multiple sources

  • Generally work is self-directed and not prescribed

  • Works with less structured, more complex issues

  • Serves as a resource to others

Demonstrated Skills:

  • Excellent verbal and written communication

  • Work in a fast paced environment managing competing deadlines

  • Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times

  • Thrive in a team environment and work well with others

  • Enjoy working as a team member as well as independently

Required Qualifications:

  • Undergraduate degree or equivalent years of experience

  • 3+ years of experience in healthcare and/or healthcare insurance industry

  • Experience with sales/ support operations

  • Proficient in MS Office (Outlook, Word, Excel, Power Point)

  • Intermediate to expert level proficiency in MS Excel (pivot tables, formulas: concatenation, formatting)

  • Live within commutable distance to Horsham PA, Hartford CT, or Minnetonka MN

Preferred Qualifications:

  • Experience with

  • CMS knowledge

  • Prior experience in Medicare/Advantage, Supplemental and Prescription Drug plans

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we’re presented with an opportunity to make a difference on a scale we couldn’t imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you’ll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You’ll help write the next chapter in the history of health care. And you’ll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.(sm)


*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Senior Sales Support Coordinator, Horsham, PA, Pennsylvania, Hartford, CT, Connecticut, or Minnetonka, MN, Minnesota

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