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Senior Software Developer

Buffalo, New York Buffalo Intelligent Technology Systems

Careers | BiTS

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Careers

What makes BiTS a great place to work?

Everyone makes a significant impact.
We’re passionate about what we do.
Smart people like to be surrounded by other smart people: You’ll learn a lot.
The work is challenging and fun.

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What do you want to do?

Customer Service/Technical Support Representative

Customer satisfaction is always our number one priority. Join the BiTS Customer Support Team and provide great service to our customers and support on our products.

Responsibilities:

– Support customers via inbound telephone calls, e-mails and chat sessions
– Learn our products and processes to provide exceptional customer service
– Document each customer contact in our support ticketing system
– Problem solve with our clients
– Research and thoroughly document customer issues for escalation when necessary
– Help create knowledge base articles for common questions and issues

Qualifications:

– Passion for quality customer service
– Strong problem-solving skills
– Detail oriented
– Strong technical abilities
– Exceptional verbal and written communication skills
– Organization and multi-tasking skills
– Some experience with Microsoft Excel, Word, and Outlook
– The ability to identify user error versus a software defect (bug)
– Quick learner

A background in customer service is very important.

Job Type: Full-time
Salary: $14.00 to $17.00 /hour

Junior Software Developer

We are looking for a software developer to help meet our increasing software development needs. We are looking for someone that thrives on challenge, holds themselves to a high standard, and is accountable.

Responsibilities:

– Participate in agile team activities, including: Story writing, planning, estimation, daily standups
– Develops robust and maintainable solutions in existing and future products
– Collaborates with the team to overcome challenges
– Peer reviews of teammates’ work
– Diagnose and solve production issues

Qualifications:

– BA/BS degree in Computer Science or related field
– Exposure to Object-Oriented Programming languages
– Strong problem solving and diagnosing skills
– Exposure to MSSQL querying, tuning, and design a plus
– Must be able to demonstrate strong interpersonal and communication skills

A Big Plus:

– Experience with Windows Azure or other cloud platforms
– Experience in Crystal Reports
– Experience creating mobile applications

Job Type: Full-time
Salary: $45,000.00 to $55,000.00 /year

Senior Software Developer

We are looking for an experienced software developer to help meet our increasing software development needs. We are looking for someone that thrives on challenge, holds themselves to a high standard, and is accountable.

Responsibilities:

– Participate in agile team activities, including: Story writing, planning, estimation, daily standups
– Lead design and implementation of projects across product suite
– Develops robust and maintainable solutions in existing and future products
– Collaborates with the team to overcome challenges
– Peer reviews of teammates’ work
– Supports and develops junior software engineers by providing advice, coaching and educational opportunities
– Diagnose and solve production issues

Qualifications:

– BA/BS degree in Computer Science or related field and/or 5+ years of experience designing and implementing web and desktop based applications
– Proficiency with an object-oriented language (preferably C#) and a deep understanding of design principles and SOLID development practices
– Proficiency in the design and development of desktop and web applications, including internal and external APIs
– Experience in the design and development pf multi-threaded applications
– Experience in the design and development of mobile applications
– Proficiency in MSSQL querying, tuning, and design.
– Communication skills that exceed your technical abilities and an ability to see a situation from many perspectives
– Experience in an agile software development environment

A Big Plus:

– Experience with Windows Azure or other cloud platforms
– Experience in Crystal Reports
– Experience creating mobile applications using Xamarin

Job Type: Full-time
Salary: $70,000.00 to $90,000.00 /year

Senior Account Executive

Join a fast-paced team that sells two great software products in an undeserved niche. Year over year we’ve grown 30%-40%, but we could do much better. You may be a good fit if you have SaaS software experience, can sell value, and share our mindset of it’s not good enough.

Key Points:

– B2B sales of SaaS in the booming medical transportation industry
– Our product has dominated the market in upstate NY and is now being launched nationwide
– Phone and e-mail prospecting within rotating assigned markets
– Inbound sales leads from marketing, trade shows, website traffic, etc.
– Contribute ideas for marketing campaigns and assist with execution
– Travel (costs paid by company) when necessary to meet prospects face to face to close deals faster

$80k first year average at target minimum performance. Potential to earn well over $100k for strong performers.

Job Type: Full-time
Salary: $70,000.00 to $120,000.00 /year

Business Development Associate

Highly competitive individuals that describe themselves as a people person are a great fit for our Business Development Associate role. Individuals that bring a positive attitude and high energy to work with them every day are a great fit for this role.

Responsibilities:

– Develop prospect lists in a targeted market
– Call and follow-up with prospects to identify businesses that need our help
– Schedule appointments for account executives to demonstrate our product to identify a potential fit
– Research individual market needs and regulation that impact use of our product

Total compensation at target performance is $41,000.

Job Type: Full-time
Salary: $26,000.00 to $50,000.00 /year

Are you a quick learner, detail-oriented, and self-motivated? Are you passionate about what you do, eager to learn, and bring innovative ideas to the table?
If so, please apply!

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Buffalo Intelligent Technology Systems

6 Fountain Plaza, Buffalo, NY 14202

Phone: ************

Email: ************************

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