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Senior Specialist Infrastructure Operations Analyst – Mainframe

TECHNOLOGY SERVICES GROUP (TSG) is the central infrastructure services group with a proven track record of innovating to help BNY Mellon and its customers have most reliable, nimble and cost-effective solutions in the financial services market place. BNY Mellon App Engine technology is leading edge with industry first PasS/IaaS fully integrated solution, combined with enterprise standards for developers.

TSG is building next generation scalable, efficient data center as a service using the latest innovation infrastructure. Building on top of the cloud deployments in BNY Mellon, we are aggressively automating and bridging the green field cloud with the existing virtual computing environments. This next generation infrastructure needs to be tied to building several internal SaaS offerings such as Fax as a service, reporting as a service, file transfer as service etc. The infrastructure team is building self-service and low-touch infrastructure utilities that enable building the internal SaaS offerings.

Goal: To support and maintain the z/OS mainframe operating system products.

Primary Job Responsibilities to Include:

The candidate will be responsible for supporting the IBM Mainframe system including z/OS operating system and related software and subsystems.

He / she will also be responsible for supporting third party vendor software utilities and packages.

Sr. Specialist Infrastructure Operations Analyst->> Designs, implements, integrates, and provides full support for complex software in a multi-tiered, multi-platform environment. Researches and recommends the appropriate system software to meet corporate standards and objectives for system performance. Identifies and solves complex and critical systems related issues to meet the objectives for the corporation. Provides input into platform selection, version implementation, software product recommendation, and usage of enhanced functionality. Assists with complex issues in the installation, support, troubleshooting, and repair of data center equipment. Implements, integrates and provides full support for middleware software in a multi-tiered, multi-platform environment. Collaborates and consults with application development teams to determine middleware platform selection, efficient transaction design, use and recovery procedures in line with business requirements. Communicates with internal and external system users to address concerns and make sure that technical issues are dealt with appropriately. Manages ticket queues and handles complex escalated issues. Analyzes repeat incident patterns to identify opportunities for cost reduction and productivity enhancements. Works with vendors to ensure efficient incident resolution. Contributes to the achievement of area objectives.

#LI-LS

Qualifications

Bachelor’s degree in computer science or a related discipline, or equivalent work experience required, Advanced degree preferred.

Eight to ten (8-10) years of related infrastructure experience required,

Experience in the securities or financial services industry is a plus.

Proficiency with all aspects of the z/OS operating system as well as administration and support of SMPE, TSO, VSAM file management and JCL.

Strong written and oral communication skills and will often be a direct liaison with other IS development and infrastructure teams.

Assembler language programming experience is a plus.

z/OS Internals experience is a plus.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world’s financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It’s the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: **********************

Client Technology Solutions provides our business partners with client-focused, technology-based solutions. These enhance their ability to be successful through world-class software solutions and leading-edge infrastructure. Client Technology Solutions provides employees with the tools and resources to enhance their professional qualifications and careers.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Primary Location: United States-Pennsylvania-Pittsburgh
Internal Jobcode: 45170
Job: Information Technology
Organization: Technology Services Group-HR06725
Requisition Number: *******
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