Cox Communications is currently seeking a Senior Systems Engineer to oversee Data Subject Access Rights (DSAR) Fulfillment, in accordance with regulatory statutes. In this role, you will be responsible for ensuring the timely and accurate processing of privacy requests submitted by consumers, adhering to all necessary requirements and protocols. Utilizing ServiceNow as the front-end interface and workflow orchestrator, integrated with the BigID application for data retrieval, you will oversee the connection to targeted CCI data sources.

Key Responsibilities:

• Overall day-to-day responsibility for delivery of the Data Subject Access Requests (DSAR) operations.
• Functions as the primary day-to-day point of contact for Information Management applications in scope for DSAR process.
• Responsible for conducting monthly executive reviews to review SLA/SLO performance and discussions reviewing the quality of the DSR Managed Services
• Coordination of activities necessary for providing the agreed upon DSR Managed Services
• Conducts weekly operational status review to track resolution of specific issues and activities, discuss upcoming business events that may impact DSR operations workload and prioritization of loads and resources.
• Manages the resources assigned to provide the DSR Managed Services
• Aligns resources consistent with the delivery of the agreed upon DSR Managed Services
• Deliverables are being produced on a timely basis and meet the agreed upon quality standards
• Issue resolution is timely and efficient
• Quality of DSR Managed Services are consistent with agreed upon expectations as noted in this SOW
• Reasonable and appropriate steps are taken to mitigate delivery risks associated with provision of the DSR Managed Services
• Demonstrate experience in data requirements/design, data flow and data architecture.
• Demonstrate experience in project delivery – execution of data driven deliverables.
• Demonstrate experience with data platforms: ODS, DW/Mart & Big Data and Cloud.

Minimum Qualification:

• Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field
• 2 years of experience in creating requirement based on architecture and design.
• 2 years of experience in PL/SQL, MS Excel Skills including Data Analysis & Mapping.
• 2 years of experience in configuring, developing and solutions deployments.

Preferred

• BigID application administration experience
• Informatica based products of IDQ, EDC/Axon, ETL

USD 97,100.00 – 161,800.00 per year

Compensation:

Compensation includes a base salary of $97,100.00 – $161,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses – which includes Cox Automotive and Cox Communications – is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.