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ServiceNow Developer

Chandler, Arizona Phacil, Inc

Location:Chandler, AZ

Req #:5353

# of openings:1

Description

Is it time for a new and exciting job opportunity? Phacil, an employee owned IT consulting company, is seeking a ServiceNow Developer for an important customer in Chandler, AZ. Join an amazing group of dedicated professionals and see the possibilities!

We bring service excellence and professional commitment delivering quality service and ferocious execution to our Federal Government customers. We provide solutions in the areas of Information Assurance, Cyber Security, Artificial Intelligence, Software & Systems Engineering, Cloud & Managed Services and Network Engineering. Join us by applying at ************************************ .

Clearance Level (Required to Start): DHS Public Trust

Daily Job Responsibilities:

To support all ServiceNow Development and supporting tools at an enterprise level in support of a large Government agency. The ServiceNow Developer is responsible for providing custom application development expertise to ensure existing platform functionality with ServiceNow including Incident and Change Management, Service Portal, Service Catalog forms and workflow. In this role, he/she will perform a variety of development functions, including, but not limited to: Technical review, design, develop, test and debug ServiceNow forms and workflows; manage tickets in queue and resolve IT incidents and service requests; provide analysis and documentation of code, development processes and work instructions; assist with maintenance planning and scheduling of changes to the ServiceNow Environment. In addition, this individual is required to have the ability to work well with all levels of internal management and employees, Phacil executive management and our Customers.
Required Skills:
* Provide custom application development expertise to ensure existing platform functionality with ServiceNow forms and workflow
* Javascript
* Service Catalog/Service Portal Design
* Discovery/CMDB Design
* Technical review, design, develop, test and debug ServiceNow forms and workflows

Minimum Required Skills:
* Understanding of Service Catalog, custom ServiceNow workflow, forms, reports, filters design and development to meet specified requirements
* Perform a variety of development functions including creating Business Rules, UI Policies, UI Actions, Client Scripts, and Dictionary configuration
* Assist with maintenance planning and scheduling of changes to the ServiceNow, including patching, cloning, and platform upgrades
* Ability to work well with all levels of internal management and employees, Phacil executive management and our Customers
* Strong written and communications skills

Preferred Skills:
* ITIL
* Performance Analytics
* SOAP/REST Web Services
Degree Required/Equivalent Experience w/o degree:
* Bachelor’s degree in Computer Science or related technical field with 8 – 10 years of IT experience or a Master’s with 6 – 8 yrs of experience. (required)
* 3+ years development experience developing solutions using ServiceNow or other relevant ITSM tool. (required)
* 2+ years of hands-on, expert knowledge of ServiceNow applications. Experience with Javascript, Service Portal and Catalog, CMDB, Incident, Change and Problem Management and other ITSM related products. (required)

Certification Requirements:
* ServiceNow Certified Administrator (preferred)
* ServiceNow Certified Developer (preferred)

Travel Requirement: None

Any additional info regarding work environment (e.g. core hours, shift work, remote work, flex time, etc.): The core working hours are 7:00 AM – 5:00 PM local time with on-call responsibilities. On-call is on a rotation basis. The positon can have some flexibility with start and end times. There may be times when flexibility is needed by the applicant due to critical issues or meetings.

Phacil, started in 2001, is an award winning, ISO 9001, ISO/IEC 20000-1, ISO 27001 and CMMI Maturity Level 3 certified Government Contractor. The Company provides services across a broad range of information technology disciplines including: Software Development & Integration, Operations & Maintenance, Network Engineering, Data Center Operations, Cyber Security,

Information Assurance, Geographic Information Systems, Technical Consulting, and Business Operations. Phacil has received a number of recognitions, including rankings on Washington Business Journal’s Top Government Technology Contractors, CRN Solution Provider 500, and Software Magazine Software 500.

Our vision is to bring best practices from the commercial sector to the Federal Government. Phacil is a very different kind of Company compared to the traditional Federal Government Contractor and our results spring from a culture that values a tremendous work ethic, strong employee development, and exceptional customer service.

All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, protected veteran status, or disability status.

Phacil is a leading employee-owned provider of mission-focused, results-driven technology solutions to the Federal Government. With consistent focus on technical excellence, exceptional contract performance, and quality results, customers have come to trust Phacil to solve their most complex challenges. Phacil’s diverse range of mission-focused solutions in Software Services, Systems Engineering, Integration & Operations (SEI & O), Cybersecurity, and Service Desk operations enables our team of over 800 technical professionals to effectively serve our customers throughout the U.S. and overseas.

Phacil continually strives for performance excellence as evidenced by corporate certifications, such as ISO 9001:2015 and ISO/IEC 27001:2013, performing certified ISO/IEC 20000-1:2011 and CMMI Maturity Level 3 (for both Development and Services) work on Contracts. Phacil has won numerous awards including the Coalition for Government Procurement’s Excellence in Partnership and Tech Council of MD’s Contracting Firm of the Year, as well as rankings on Washington Business Journal’s Top Government Technology Contractors and CRN Solution Provider 500.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, protected veteran status, or disability status

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