IT Job Pro

Most Popular Tech Job site – Find Jobs || Post Jobs

ServiceNow Developer – REMOTE POSITION

Remote TX NTT DATA

This is a remote position in the US

ServiceNow ITOM

Your principle responsibilities will be to develop and implement ServiceNow solutions which contribute to our mission to insure visibility, health, and optimization of our global enterprise estate.
• Perform day-to-day support and maintenance, work with IT teams and service providers to develop solutions in ServiceNow and coordinate support and development efforts
• General support, administration and maintenance of ServiceNow CMDB, Discovery, Service Mapping, Vulnerability Response; including general platform administration; ie application, including upgrades, patches, and hotfixes
• Work closely with IT teams to build requested items and tasks using workflows to manage processes from the customer to the fulfillment teams
• Work closely with Security Operations and Engineering teams to implement CMDB Discovery, align on networks, discovery methods, credentials and patterns
• Work directly with Infrastructure Engineers and Security Engineers to resolve support issues within ServiceNow ITOM and Vulnerability Response
• Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each
• Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow
• Load, manipulate and maintain data between Service-now and other systems
• Create ServiceNow reports and dashboards
• Ensure overall systems availability via good design/best practices, thorough testing, promotion discipline and responsiveness in root cause analysis
• Interact with platform process owners and RACI holders and translate their business requirements into actionable development tasks
• When needed, serve as key ServiceNow application developer responsible for implementing using best practices as pertains to workflows, integration, configuration, customization, orchestration, access controls, etc

Basic Requirements:

5 + years of experience developing on the ServiceNow platform including some or all ITOM applications: CMDB, Discovery, Service Mapping, Event Management, SAM, Cloud Orchestration, Operational Intelligence and Orchestration, Firewall Audit and Reporting, Certificate Inventory and Management

Preferred Skills:
• Ability to script, parse and interpret files/scripts using XML, JSON, RegEx, delimiters. MID Server installation/customization/Troubleshooting
• Ability to discuss credentials, credential access, troubleshoot permission issues, discuss and troubleshoot network connectivity with network engineers including concepts and characteristics of routing and switching (routers, switches, firewalls, NAT, load balancing)
• Knowledge of Web and Application Servers, Load Balancers, Databases, and Virtualization (WebSphere, MQ, IIS, Apache, VMware)
• Administration of a ServiceNow instance including the management of users, groups, and roles, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items
• Experience on Upgrade process / Skipped record / Patch-Hotfixes / Hi Portal requests/Cases
• Understanding of network OSI layers, protocols and ports, network topologies, types and technologies
• Understanding web service connections and packet delivery protocols including HTTP, TCP, JDBC, ODBC, SNMP, SOAP, and REST
• Ability to write complex SQL statements and code in JavaScript
• Understanding of Common Service Data Model (CSDM) 3.0 at least Crawl
• Ability to create/update/share Reports/Dashboard with 1,2 or more tables/views on ServiceNow

ServiceNow ITSM Certified

ServiceNow ITOM Certified, CMDB, Discovery, Service Mapping

ServiceNow SECOPS Certified, Vulnerability Response

#INDICS

Job Segment:
Application Developer, Developer, Information Technology, Programmer, SQL, Technology

Apply now »

  • Start apply with Xing
  • Apply Now
  • Please wait…

a.dialogApplyBtn {
display: none;
}

To apply for this job please visit itjobpro.com.