Position: ServiceNow Principal Developer/Architect 

 

About Us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

About Cognizant’s ServiceNow Practice:

Cognizant's ServiceNow Practice expands the entire platform beyond traditional implementations into strategic digital transformations. Our proven ability to assess, innovate, design, build, integrate and sustain opportunities keeps the client’s main goals top of mind while ensuring businesses stay relevant, brands are differentiated and profitable growth is achieved. Our ServiceNow practice has successfully led over 9,500 transformations – delivering services globally and across the enterprise. The ServiceNow practice is product-line certified in all 9 ServiceNow domains across the platform. We have received the highest-tier certification from ServiceNow, Product Line Achievement, based on both our capability and the consistent and high satisfaction of our customers. The ServiceNow Practice has twice won the ServiceNow Hackathon for innovation on the ServiceNow platform, named # 1 for Voice of the Customer by HFS Research and in 2019 was recognized as the ServiceNow IT Workflow Partner of the Year and in 2021 for the ServiceNow Accelerated Partner of the Year achieving 163% growth . Our tenure and proven achievements make Cognizant a frontrunner to propose outcome-driven approaches for the ServiceNow platform.

               

Position:  ServiceNow Principal Developer/Architect

             

Summary of Position: 

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The ServiceNow Principal Developer/Architect is responsible for executing specific technical tasks, serving as technical support, interfacing directly with clients, and assisting to create standardization of technology methodologies, approaches and deliverables. 

 

Duties & Responsibilities:

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•        Design and develop solutions within the ServiceNow platform; including but not limited to modifications of applications, forms, workflows, interfaces and any other customizations required to support client processes.

•        Analyze and design custom applications for medium to high complexity business problems according to user specifications and assist in developing detailed application specifications.

•        Participate in regular peer code reviews to ensure high-quality and low defect outcomes. 

•        Regularly interface with QA and Client testing resources during UAT.

•        Create documentation describing the configurations performed as needed for every sprint.

•        Provide suggestions and alternatives to technical challenges to meet business solutions.

•        Advise clients on best practice process and development approaches.

•        Innovate and identify solutions that can be reused on future engagements.

•        Maintains ServiceNow certifications with the latest delta exams.

•        Achieves additional certifications as needed.  

Knowledge & Skills:

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10+ years overall work experience in a technology role with recent ServiceNow integration experience in a large-scale enterprise environment

5+ years experience as a hands-on ServiceNow Developer preferably including tech lead oversight of developer team code reviews.

Preferred Certification (at least one active): ServiceNow Implementation Specialist (CIS ITSM), Developer (CAD) & Admin (CSA) certification
• Preferred Virtual Agent Micro certification
• Experience on following ServiceNow modules – ITSM, Integration, Virtual Agent, Connect Chat, Portal and Catalog
• Experience on Java scripting
• Excellent understanding of ITIL processes
• Experience in creating and modifying workflows
• Experience in design, development, and deployment in ServiceNow
• Experience in documentation and review activities
• Experience in conducting trainings and mentoring on ServiceNow
• Experience in creating custom applications.
• Exposure to Virtual Agent configuration and customization
• Excellent experience in creating customer reports and dashboards.
• Experience on ServiceNow foundation data management and data modelling
• Ability to create templates for requirement gathering.
• Experience in Java and related web technologies is preferred.

Work Authorization

·    Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)

Salary and Other Compensation:

The annual salary for this position is between $140,000-$170,000

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

 

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Nov 16 2023

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.