ServiceNow Solutions Architect (Remote-Canada)

As a ServiceNow-Solution Architect you will make an impact by being an outstanding professional who assumes a relevant role in guiding clients and teams towards successful process optimization through the assessment, analysis, and mapping of better workflows and implementation of standard, measurable processes so that accurate next steps can be envisioned and realized in automation. You will be a valued member of the ServiceNow team and work with our partners.

In this role, you will

• Understand how the technologies available can be used to tackle business problems.
• Knows what frameworks, platform application, or technical stack can be used to build a solution.
• Recognizes how the ServiceNow application will look, what modules will be in scope, and how they will work well with each other
• Be cognizant of how the ServiceNow digital solution will scale in the future and how it will be supported. Configuration vs. Customization, Technical Debt, can define the Risk vs. Value Proposition for third party integrations with ServiceNow.
• Skilled at clearly defining for customers how Governance works with respect to the platform and how it works with respect to the project.
• Clearly defines what Organizational Change Management is and why it is a key component of a successful project.

What you’ll need to succeed (required skills)

• Bachelor’s degree or equivalent experience preferably in Information Technology, Engineering, or the Sciences
• IT4IT, ITILv4, TOGAF, Should have their SN Certifications: CSA, CAD, ITSM, Plus, two other CIS-Certifications: ITOM, ITAM, ITBM, CSM, FSM, SecOps/GRC, HRSD, SPM. Has a high-level of understanding in scripting and app development, including familiarity with web services, API’s and mobile application design. Experience preferred: ITSM, ITILv3. Certifications preferred: Certified System Administrator, Certified Application Developer, Certified Implementation Specialist.
• Participated in 20+ ServiceNow implementations across various modules, 3+ years of architecting solutions in the ServiceNow platform, ServiceNow scripting and JavaScript are required. Angular JS, Soap, Rest, JSON, Ajax, CSS, SaSS, HTML5, SP Widgets, and XML are all desired. Microsoft Excel, Power Point, Visio.

At Cognizant, we’re eager to meet people who believe in our mission and can make an impact in various ways. We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you an outstanding applicant and help us see how you’d be useful to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Working arrangements:

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Canada, where our hubs are located. Regardless of your working arrangement, we are here to support a balanced work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.