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Software Engineer

Madison, Wisconsin Genesys Telecommunications

Software Engineer

*******R

The PureCloud UI team at Genesys is looking for a talented engineer to work as a front-end web developmer. We build a cloud-based contact-center and communications platform that’s growing incredibly fast.

About you:
* You have experience building web applications in JavaScript or similar languages.
* You are a strong problem solver with desire to make significant contributions.
* You are curious and keep abreast of new tools and technology.
* You have good written and verbal communications skills.
* You are a resourceful and detail-oriented developer
* You can prioritize tasks and work independently when provided with relevant information

What you will do while working with us:
* Develop new features for our real-time communication platform
* Work with modern front-end web technologies such as Ember, Angular, Typescript, and Web Components
* Help us evolve our platform to deliver features to customers faster and with fewer issues
* Contribute to our team-maintained continuous deployment pipeline
* Foster an inclusive working environment where every team member is positioned for success
* Learn from the team by participating in code reviews, direct collaboration, and open discussion of ongoing work
* Teach the team by participating in code reviews, direct collaboration, and open discussion of ongoing work
* Work with the product organization and your team to plan and estimate projects
* Work with the UX team to develop engaging and user-friendly interfaces

Some of the benefits of working with us:
* An open time-off policy and a management team that supports its use
* The ability to work from home or remotely as needed
* Working with a team committed to work-life balance
* Annual budget for technical conferences and career development

How the hiring process works if your application is selected and all goes well:
* You’ll have a call with one of our senior engineers to talk about the company, the position and your background.
* You’ll participate in an extended interview with more of the team where we’ll discuss your work (in person or via video conference).
* We determine the right level to bring you in at based on your experience (Associate, Engineer, Senior)
* The team welcomes you to the project!

About Us:
Genesys powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via ***************, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

#LI-AR3

US-Wisconsin

Research and Development

PURECLOUD DEV & TESTING

Full-time

Employee

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