Software Engineer – Customer 360

Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America • Headquarters Office, 625 State Street, Schenectady, New York, United States of America • Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America • Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America • Virtual Req #2008

Monday, April 29, 2024

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP!

Full-Time, Exempt

Position is remote/virtual

Exciting things are happening at MVP Health Care!

Be a part of the transformation at MVP Healthcare. MVP Healthcare is a nationally recognized, regional not-for-profit health plan. We care for more than 700,000 members across New York and Vermont, and are powered by the ideas and energy of more than 1,600 employees. We are continually evolving the way MVP uses technology to grow our business, transforming the organization through Cloud Computing, Agile Delivery, and DevOps. You'll be joining our Customer 360 development team which is responsible for building software products that support our Sales and Marketing teams.

If you're an IT Professional looking for exponential career growth and development, you are going to love working here!

What You'll Do:

• Collaborate with and across Customer 360 Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.
• Engage with business and technology partners on our Sales team in designing and delivering software solutions that meet their needs.
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring and being mentored by other members of the engineering team.
• Collaborate with digital product managers and deliver robust cloud-based solutions that drive powerful experiences to help our members, grow our business and transform our organization.
• Serve as a role model and technical contributor on Agile teams to promote quality, innovative, and scalable solution delivery.
• Utilize engineering technologies like JavaScript, C#, .Net, HTML/CSS, React, NPM, TypeScript, SQL, SSIS, and Git, and a variety of Azure platform tools, frameworks and services.
• Be a team player with a desire to work hard and collaborate with other team members.
• Work with Principal Engineers and Architects to ensure standards are adhered to in the solutions design process
• Exhibit self-motivation to proactively drive tasks to completion.
• Serve as a technology and design Subject Matter Expert for the team
• Hone your skills by working on creative internal applications
• Skip the commute with remote and hybrid opportunities that work for your schedule!
• Work in a collaborative environment, whether you're working onsite or remotely

What You'll Need:

• Bachelor's Degree in Computer Science, engineering, or related fields.
• 3+ years' experience developing with .NET, JavaScript
• Experience with Scrum/Agile development methodologies
• Experience with Cloud-based application development and deployment (MS Azure preferred).
• Experience in front-end and back-end software development (.NET, MVC, Web API, C#, SQL, Azure)
• Experience with Visual Studio/Visual Code
• Knowledge of unit testing, integration testing and code tuning.
• Knowledge of software design patterns.
• Experience with distributed source code control (Git, GitHub, Bitbucket)
• Experience with agile software development suite of tools (Azure DevOps, Jira, etc.)
• Proficiency with relational databases including writing stored procedures and queries
• Exhibit the desire to lead and mentor other developers on and across teams.
• Ability to communicate effectively both verbally and written
• Self-starter with aptitude for learning new technologies
• Experience working in a team environment

Preferred Qualifications:

• Experience developing with Microsoft Dynamics 365 platforms, APIs and integrations
• Experience integrating with the Box document storage system or similar
• Experience with the Genesys Call Center and Cloud platforms or telecom equivalent
• Proficiency in C#, .NET, HTML, CSS, JavaScript and SQL
• Developing and integrating REST services using C#
• Experience with Microsoft Azure or other cloud service platform solutions
• Experience with Scrum/Agile development methodologies
• Experience with continuous integration/continuous deployment
• Experience developing User experience using React is highly desirable.
• Experience implementing data integrations (ETL) using SQL Server Integration Services or Informatica
• Familiar with TDD, be able to write unit tests for existing and new code
• Experience working with open-source software and libraries.
• Experience working with Git version control in a collaborative team environment, creating pull requests and performing code reviews
• Knowledge of the healthcare industry is a plus!

Required Qualifications:

• Demonstrated ability to manage time and details while delivering high quality and clean code with the desired outcome.
• Superior customer service-oriented approach, responds to requests with a sense of urgency
• Proactive, self-motivated, able to recognize issues and resolve or escalate appropriately
• Demonstrated success in working independently and in a team setting
• Excellent communication skills and ability to work with staff with varying levels of technical expertise
• Understanding of security principles and how they apply to insurance-based solutions
• High degree of honesty, ethics and integrity with prior work experience handling confidential information
• Able to work beyond normal business hours if necessary
• Be curious, be humble, and be the difference for our customers!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discounts
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

Monday to Friday

Work Location: Remote

About MVP

MVP Health Care is a nationally recognized, not-for-profit health insurer caring for members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve.

At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors , including but not limited to geographic location ; relevant experience, education, and training; and the nature of and demand for the role.

In addition, we offer a comprehensive benefits package that includes:

• Considerable paid time away from work including PTO (Paid Time Off), s ick t ime, service t ime o ff, p aid h olidays, and f loating h olidays , allowing you to take time off when it suits you best.
• Competitive 401(k) employer matching and profit-sharing program to help you save for your retirement.
• Low premium health benefits including medical, dental, and vision coverage to support your well-being and that of your family.
• Life insurance and disability coverage to ensure financial security for you and your dependents.
• An array of optional benefit plans such as accident insurance and specified disease coverage to protect you from the unexpected.
• Full tuition reimbursement (up to the IRS limit) for approved courses and programs that support continuous learning.
• A best-in-class employee Well-Being program to support all dimensions of your health and wellness.

MVP Health Care analyzes the latest market data to determine employee compensation. Compensation figures listed in a job posting are subject to change as new market data becomes available. The salary range, other compensation, and benefits information is accurate as of the date of this posting. MVP Health Care reserves the right to modify this information at any time, subject to applicable law. More detailed information about total compensation and benefits will be provided during the hiring process.

MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com

Please apply and learn more – including how you may become a proud member of our team.

Other details

• Job Family Information Technology & Transformation Services
• Pay Type Salary
• Min Hiring Rate $56,200.00
• Max Hiring Rate $110,319.00