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Software Engineer II

Salt Lake City, Utah Marten Transport

Software Engineer II (AWS) Location Salt Lake City, UT The Software Engineer II
designs, develops, tests and maintains the NICE inContact software platform.
Key responsibilities include all tiers of the NICE inContact technology,
including (but not limited to) design and development of NICE inContact
products and features, unit testing, code reviews, resolving defects
encountered during the QA cycle, supporting the production environment, and
assisting other developers in a team environment utilizing agile development
processes. The Software Engineer II also may mentor junior staff members. As a
Software Engineer II, a Typical Day Might Include the Following Work as a
member of an agile team to enhance and improve software written in one or more
of the following languages C, C++, Java, Javascript, Scala, Python, Golang
Design and present projects to improve current process and overall platform.
Code and test projects. Create automation to ensure quality. Deliver high
quality, sustainable, maintainable code. Manage time effectively working on one
or more concurrent projects. Attend meetings and training as required. Works
with system analysts and product management for the successful completion of a
project. Mentors interns and new hires Follow established department
procedures, policies, and processes. To Land This Gig You’ll Need Bachelor’s
degree in Computer Science, Business Information Systems or related field or
equivalent work experience is required. 2-5 years experience in software
development Experience in one or more of the following software languages C,
C++, Java, Javascript, Scala, Python Experience with the Microsoft Suite (.NET
Framework, Visual Studio) or other similar open source software stack Excellent
communication skills Excellent problem-solving skills Working knowledge of unit
testing Working knowledge of user stories or use cases Team Player Desire to
work in a fast-paced environment Bonus Experience Experience developing with
SQL Server or equivalent Experience with Jira Experience withknowledge of agile
development processes Experience with call centers Experience working in a CICD
Environment ABOUT NICE inContact NICE inContact makes it easy and affordable
for organizations around the globe to provide exceptional customer experiences
while meeting key business metrics. NICE inContact provides the world’s No. 1
cloud customer experience platform, NICE inContact CXoneTrademark, combining
best-in-class Omnichannel Routing, Workforce Optimization, Analytics,
Automation and Artificial Intelligence on an Open Cloud Foundation. NICE
inContact is a part of NICE (Nasdaq NICE), the worldwide leading provider of
both cloud and on-premises enterprise software solutions.
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