Application Support Analyst

Solarity Credit Union

Solarity Credit Union is seeking a full-time Application Support Analyst, preferably with current or prior expertise in banking systems or platforms.

We prefer to hire local (Yakima, WA area) hybrid candidates, but will consider remote applicants from the following states: WA, OR, ID, UT, AZ, NV, WY, AK, TX.

In this position you will continuously provide expertise in administering, maintaining, troubleshooting, and enhancing mission critical applications to better satisfy internal customers. Create seamless, extraordinary service to internal clients by providing efficient, agile, and proactive solutions.

The Cultural Fit

If the following Core Values resonate with who you are in your life, this might be the perfect fit for you:

Courage: Having the fortitude to remain accountable, maintain the self-esteem of teammates and having the confidence to make decisions based on good judgment.
Impact: Pursues meaningful results to make a positive difference, not satisfied with the status quo, and you want to constantly exceed the expectations of members and coworkers.
Passion: You have a member-obsessed mindset and bring energy and focus to all aspects of your job. You are interested in celebrating wins of others, and constantly embrace organization initiatives and change!

A Day in the life of an Application Support Analyst…

Each day will be a different adventure in this role. A snapshot of the day could look like:

• Coordinate testing with Business Line stakeholder for a new release to the lending software.

• Build an automation to simplify a complex manual process creating efficiency and reduction of errors.

• Huddle with your team to discuss opportunity for custom development and best practice configuration of our critical applications.

• Quickly resolve application alerts and errors resulting in 99.9% application uptime to provide our members and staff with extraordinary experiences.

• Create an FAQ for the team to support mission critical applications and ensure bullet proof processes and procedures of application management.

• And much more.

If you love what you have read so far and meet the requirements below, we want to hear from you!

Bachelor’s Degree in Info Systems, Computer Science or related field preferred.
Three years of previous experience required in application support for a complex environment or highly regulated industry.
Experience in banking systems highly preferred.
Must reside in WA, OR, ID, UT, AZ, NV, WY, AK, TX.

What else can you expect?

A highly competitive salary range.
A comprehensive benefits package low-cost medical, dental, vision, life, and disability coverage for yourself and your family with a generous employer contribution to your HSA account.
Generous paid time off allowances plus 12 paid holidays annually. 
A substantial retirement program match of up to 6% of your annual earnings.
An employee wellness program including EAP coverage and gym reimbursement.
Tuition reimbursement / student loan repayment programs.
An organizational culture that is committed to your success.
Significant opportunity for career growth.
A supportive leadership team.
Excellent member service-oriented culture.
Salary range $74,259 – $116,032

EEO Statement:

Solarity Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. Solarity Credit Union participates in E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 509.248.1720, ext. 1520 for assistance.

To apply for this job please visit solaritycu.applicantpro.com.