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Splunk Middleware Systems Administrator Sr.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Global Payments is the parent company for TSYS, Netspend, Heartland, TouchNet, OpenEdge, Xenial, Greater Giving, ACTIVE Network, and AdvancedMD. Headquartered in Georgia with over 24,000 employees worldwide, Global Payments is a member of the S & P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit and follow Global Payments on Twitter (@globalpayments), LinkedIn and Facebook.

Summary of This Role

Design and implement solutions based on various middleware technologies, such as WebSphere, WebLogic, JBOSS, IIS, Apache, SunOne Web Server, Tibco, Pega Solutions, Webservice and XML Messaging/Gateway, between two or more systems within multiple target platforms that may include Windows, Unix/Linux or z/OS. Evaluate security models of vendor middleware technologies to ensure compliance with current company policies and/or industry regulations. Solve technical problems which involve large scale inter-disciplinary objectives with multiple, heterogeneous, distributed and/or mainframe systems that are embedded in networks at multiple levels. Hold and Maintain a proficiency in middleware technologies and industry best practices.

What Part Will You Play?

Will coordinate continued operational availability for Splunk on-prem and cloud systems.

Will ensure data ingestion is consistent to meet audit and compliance needs, as well as to perform triage of issues, deliver business reporting, and perform near real time operational monitoring.

Will drive data analysis and assessment of property readiness for cutover; identify shortcomings in data, if any and suggest ways to overcome these

Will identify technical information, server scans, log files that we can use to measure readiness – to replace manual efforts today

Will collaborate with other teams to enhance and develop the Readiness Dashboard and reports

Will provide application and scripting administration by setting up, configuring, and monitoring windows, Linux systems and perform basic troubleshooting and support for Application. Security or network device issues.

Will be responsible for writing and/or modifying programming scripts as needed in order to meet requirements.

Will provide production support to include problem resolution, technology moves, new user’s configuration and user accounts, and hardware builds operating systems, application support desktop/laptop roll-outs, administration, etc.

Have frequent contact with customers and must maintain good customer relations as well as understand and apply the processes of project management.

Create and maintain Service Desk SOP, TTPs, etc.

Will design briefings, text documents, templates, and other recurring products.

Will utilize application development and scripting knowledge to create custom internal applications, dashboards, and alerts.

Will collaborate and consult with colleges on training and advanced use of Splunk for maximum value from the product.

What Are We Looking For in This Role?

Minimum Qualifications

High school Diploma or Bachelor’s Degree

Relevant Experience or Degree in: Major in Computer Science strongly preferred, other majors considered. Willing to accept additional experience in lieu of a degree.

4 + years of experience in a role or similar role w/ Splunk and Cloud technology in various environments.

4 + years of experience in design and troubleshooting within the Cloud technology

Preferred Qualifications

What Are Our Desired Skills and Capabilities?

– Skills / Knowledge – A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.
– Job Complexity – Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
– Supervision – Normally receives little instruction on day-to-day work, general instructions on new assignments.

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US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, [ Link removed ] – Click here to apply to Splunk Middleware Systems Administrator Sr..

Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at
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or
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or email at [ Link removed ] – Click here to apply to Splunk Middleware Systems Administrator Sr..

EOE/Minorities/Females/Vet/Disability

Outside of US Applicants:

TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, [ Link removed ] – Click here to apply to Splunk Middleware Systems Administrator Sr..

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