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Sr. Network Engineer

CHEP – – Sr. Network Engineer – Orlando FL 32807

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Sr. Network Engineer

Job ID #: 8694 Location: US_FL_Orlando

Position Type: Regular Full-Time Education Required: Bachelors Degree

Experience Required: More than 10 years Relocation Provided: Negotiable

Job Category: Information Technology Brand: CHEP

CHEP helps move more goods to more people, in more places than any other organisation on earth. Its pallets, crates and containers form the invisible backbone of the global supply chain and the world’s biggest brands trust us to help them transport their goods more efficiently, sustainably and safely. As pioneers of the sharing economy, CHEP created one of the world’s most sustainable logistics businesses through the share and reuse of its platforms under a model known as ‘pooling’. CHEP primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries. CHEP employs approximately 11,000 people and owns approximately 300 million pallets, crates and containers through a network of more than 750 service centres, supporting more than 500,000 customer touch-points for global brands such as Procter & Gamble, Sysco, Kellogg’s and Nestl. CHEP is part of the Brambles Group and operates in more than 55 countries with its largest operations in North America and Western Europe. For more information on CHEP, visit ************. For information on the Brambles Group, visit ****************

As one of four Brambles growth companies, CHEP and Brambles provide you unparalleled opportunities to advance and accelerate your career. You’ll be joining an international growth organisation with a pioneering, circular business model. You’ll be working for a company that is changing the way goods get to market. You’ll become part of an efficient and collaborative global team making a real contribution to a smarter, more sustainable future. For more on how Brambles growth companies can accelerate your career, visit *****************************

Position Description

POSITION PURPOSE
To be responsible for analyzing all aspects of the network, making recommendations on key technology, architecture and vendor decisions, driving a common vision in a fast-paced global environment, and ensuring enforcement of key policies and practices across the infrastructure in an outsourced model

SCOPE
Departmental operating budget >$10M
Number of Countries: 40
Number of Locations: +500 Locations

MAJOR / KEY ACCOUNTABILITIES

– Responsible for all aspects of a large-scale global enterprise network’s performance, reliability, and security.

– Design, configuration, long-term planning, and operational support authority within a governance outsourced model

– Successful execution of large-scale enterprise network projects

– Defining essential network KPIs, development of measurement reporting, and achieve user satisfaction by maintaining SLA around quality, uptime, and resolution of high-priority incidents

– Early identification and notification of issues and risks, with appropriate mitigation actions as required

– Serve as a subject matter expert to stakeholders for all network related matters

– Develop financial and resource plans, purchase requests and work assignments including related budgetary forecasting, reviews and management

– Change Management experience, including assessment, impact, scheduling and controls

– Manages the development of quality assurance standards and best practices

– Effective vendor selection and vendor relationship management

MEASURES

– Internal customer satisfaction

– Delivery of network related projects

– The network’s performance, reliability, and security

AUTHORITY / DECISION MAKING

– Purchasing decisions in accordance with budget

– Network Technology control processes

– Working autonomously or having limited access to immediate manager

– Working in an outsourced environment

KEY CONTACTS
Director Infrastructure and Operations, other IT Directors and different business units

External:
AT & T is the global network partner, Outsourced network support provider

QUALIFICATIONS

– Bachelor’s degree in Information Systems, Computer Science, or equivalent

– Extensive senior-level experience with network infrastructure design and implementation (e.g., routing, switching, wireless, VLANs, IP addressing and wide area networks)

– Expert level knowledge of various enterprise network protocols and technologies including but not limited to TCP/IP, IP subnetting, VLAN’s, Ethernet, DHCP, DNS, QoS/CoS, TDM / PRI, SIP, DMVPN tunnels, GRE, NAT, PAT, EIGRP, OSPF, BGP, MPLS, Firewall technologies, Wireless protocols, and SD-WAN

– In-depth experience working within a global enterprise network environment and managing multiple vendors and service providers on a global scale

– Experience and understanding working within an ITIL framework

– Conceptual understanding of other IT disciplines (e.g., applications, systems, storage, service management, business continuity)

– Experience with unified communications/IP telephony, IVR, self-service or speech recognition systems; knowledge of Cisco Unified Call Manager, Call Manager, IPCC, Unity, Skype for Business

– Experience with Call Center technologies and solutions, specifically Cisco’s UCCE and Interactive Intelligence (ININ) environments

– Functional understanding of network financial management, ROI analysis and business case development

– Experience in administration and support call center solutions within large, highly complex organizations.

– Knowledge of Call Center supporting applications such as ticketing system, workforce management and knowledge management highly desirable.

Essential Qualifications:
CCNP or 15 years’ experience

EXPERIENCE

– 10 years global network experience

– Microsoft Skype for Business (formally Lync) experience an advantage

PREFERRED CERTIFICATIONS:
CCNP
CCDP
PMP Certification
ITIL or equivalent

LANGUAGES
English
Desirable: Spanish

We’re excited you’re here to learn how we’ll leverage our family of growth companies to accelerate your career. Brambles companies employ more than 14,500 people in over 60 countries, committed to connecting people to life’s essentials, every day. Our people are shaping a smarter, more sustainable future by changing the way business makes, moves and sells goods in every corner of the world. We look forward to helping you become one of them. *****************************

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as [Brambles/CHEP/IFCO] representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. [Brambles/CHEP/IFCO] never conducts interviews via online chat or requests money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at ************************.
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