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Store Systems Analyst

Atlanta GA Paradies Lagardere

POSITION DESCRIPTION SUMMARY:

 

The Store Systems Analyst is primarily responsible for supporting Store Operations on back-office systems training and use as needed. Will work with store personnel to verify systems are configured as required to streamline operations and maximize profit. This requires excellent communication skills and knowledge of store operations and store systems.

 

DUTIES AND RESPONSIBILITIES:

 

Primary Duties

  • Planning and Configuration for Conversions to:
    • Data Central
    • POS (TCPOS)
    • JDA WFM
    • SAP CAR / S4HANA
  • Platform/Store Conversion Duties to include:
    • Assist staff and management training prior
    • Provide onsite go live support at conversion
    • Provide ongoing / post-conversion support
  • Assist Data Central administration and operations
  • Assist with researching and developing critical paths for projects
  • Develop creative solutions for process gaps
  • Attend all required internal project meetings

 

Technology Implementation & Enhancements

  • TCPOS:
    • Assist with discovery, database build, staff training, go live support
  • JDA WFM:
    • Assist the discovery, roll-out and implementation
  • SAP CAR / S4HANA:
    • Assist with discovery, implementation, roll-out and continued support

 

POSITION QUALIFICATIONS:

1. Possess a good understanding of restaurant operations and processes

2. Back-office software database administration experience required

3. Data Central experience preferred

4. Excellent communication skills, both verbal and written

5. Strong leadership skills and ability to collaborate with both corporate and field resources

6. Ability to travel as needed

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