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System Administrator

Delaware, New Jersey Enterprise Solution inc

System Administrator
Ref No.: 18-28179

Location: Delaware, New Jersey
Job Description:
Responsible for Windows 10 & VDI support transition and post migration support- Provide technical support during Windows 10 VDI/ physical PC testing phase- Provide post-migration technical support-
Resolve Windows 10 issues generated via Support ticket management system- Liaison with other technology teams across the firm to ensure all issues are resolved.-
Use of migration tool to track and co-ordinate user support-
Requires: o Experience with general deskside supporto
Excellent experience with supporting Windows 10 and Virtual Desktops (VDI)o Experience with a previous large scale Windows migration project a pluso
Ability to cope under pressureo Pays great attention to detailo
Excellent customer facing skills, comfortable working with all different levels of staffo Good communication skills

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