Coordinate operational designs, develop support plans, coordinate implementations, and provide second level support for Local Area Network (LAN), Base Area Network (BAN), and Wide Area Network (WAN) solutions encompassing heterogeneous platforms. Develop system support requirements by reviewing and analyzing customer business processes and evaluating available Enterprise Services (ES) and supplier capabilities. Support project teams in implementing new or upgraded designs and coordinate project efforts with support groups. Create plans that support implementation of changes. Participate in system support design and performance evaluation reviews. Advise on distributed network computing issues. Monitor and maintain security and integrity standards and controls. Assist in the evaluation, testing and recommendation of hardware, software, and network configurations based on customer need. Coach others in the application of new operational support technologies. Analyze user requirements and statistics to identify trends and resolve performance issues. Coordinate and approve updates of the site administration documentation. Keep abreast of emerging operational support technologies and industry trends. Recommend appropriate price/performance improvement opportunities. Must possess an Operating System (OS)/Application Certification.
High school Diploma or General Equivalency Diploma (GED)
5 Years of Experience
Information Assurance Technician (IAT) Level II
Must possess an Operating System (OS)/Application Certification.
Current Secret Security Clearance
Pay Range $50,700.00 – $78,000.00 – $105,300.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.