Systems Administrator (Operations 24×7 Support)

Springfield VA General Dynamics Information Technology

Transform technology into opportunity as a Sr Systems Administrator (Ops 24×7) with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Sr Systems Administrator (Ops 24×7) you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Sr Systems Administrator (Ops 24×7) joining our team to Support our intelligence customer in Springfield, VA.


In this role, a typical day will include:

****Shift Hours: Sundays – Wednesdays (alt) (5:30AM – 5:30PM)****

Manages the functionality and efficiency of a group of computers running on one or more operating systems.

The Data Center operations technician is responsible for the operations, maintenance, and monitoring of data center operations and supporting infrastructure. This is a mid-level position into a 24/7 Data Center operations group.

The Data Center operations technician actively provides tier 2+ network monitoring and systems administration & support of Data center Operation in support of critical CONUS and OCONUS operations. The Data Center Ops team is responsible for detailed operations documentation and reporting of events with follow through until resolution. The team operates 24/7/365 and must follow operational procedures and guidelines established by leadership to include some knowledge of business structure and interdependencies between departmental applications.

• Conducts real-time, pro-active monitoring of all compute and local area networking resources within the data centers (including Virtual Infrastructure, data center LAN, virtual servers, Storage solutions, databases) across multiple sites.
• Identify, analyze, responds, triages, and troubleshoot/resolve system alerts indicating issues with data center components.
• Conducting hands-on administration of virtual machines, hosts, and devices via vCenter, remote desktop protocols, and other virtualized management interfaces. Administration consists of, but is not limited to: assessing all virtual resources, consoling into virtual machines, creating/deleting virtual snapshots, fully triaging virtual server issues, and restarting virtual machines.
• Support diagnoses and troubleshooting of problems/issues with the virtualization environment including Microsoft Windows and Linux O/S systems.
• Provide systems diagnostics and availability monitoring and reporting/escalation services
• Perform incident capture, verification, diagnostics and escalation
• Within established procedures, responds to end user requests for technical support and assistance.
• Provides first response for all associated, technical engineering lanes within the data center
• Manages, record and tracks compute configuration changes as approved by Configuration Change Control Boards
• Create and maintain standard operating procedures and operational reporting protocol for the purpose of communicating system and network health with upper management, government customers, mission partners, ASPs, and agency executives.
• Interact with vendors to coordinate the maintenance and replacement of hardware that effects high and critical systems and environments
• Maintain extremely accurate, high level reporting of all issues
• Maintains current knowledge of relevant technology as assigned.

****Shift Hours: Sundays – Wednesdays (alt) (5:30AM – 5:30PM)****



Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
• 5-8 years of directly related experience in systems administration of preferably Windows and Linux OS systems.
• Direct technical experience in Virtualization administration, preferably VMWare.

5+ years of experience working in one or more of the following areas: Data center Operations, Network Ops Center Operations, Enterprise-level network monitoring and/or virtual infrastructure monitoring.
• 5+ year providing Operation and Sustainment support for the virtualization environment.

Location: On Customer Site

US Citizenship Required

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays


Work Requirements

Years of Experience
5 + years of related experience

* may vary based on technical training, certification(s), or degree


Travel Required

U.S. Citizenship Required

About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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