Transform technology into opportunity as a Systems Administrator Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiators. As a Systems Administrator Senior you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to be a part of a cohesive service desk team that performs all aspects of customer service and maintenance of existing systems to ensure the command is always mission capable.

HOW A SYSTEMS ADMINISTRATOR SENIOR WILL MAKE AN IMPACT:

Responsible for the installation and troubleshooting of enterprise computers, mobile devices, and related IT equipment.
Utilize a configuration baseline for mobile and desktop configurations to include patches, IAVA, operating systems, COTS, GOTS and in-house applications.
Utilize Microsoft System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images.
Utilize mobile device management software to monitor, manage, and secure user mobile devices.
Build and deploy mobile solutions based on customer requirements.
Performs intense troubleshooting and problem resolution for multiple locations and networks.
Performs Level 1 and Level 2 functions related to POTS phone devices and Cisco call management devices.
Works with other IT professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues, communicates, and track changes for classified, unclassified, and special communications networks.
Modifies group membership, user profiles, utilizes SCCM, Redhat Satellite and Active Directory to troubleshoot.
Resolves and tracks incidents using a ticketing system.
Works with the CRM and SharePoint Developers to assist in resolving content management and permission-related issues.
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Implement IAVA security patches and ensure patch status is recorded in appropriate systems of record.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process
Support the ISO by completing the required milestones of Plan of Action & Milestones
(POA&M)as directed and coordinate completion status with the ISSO to reflect status within the
Source System of Record for Security Authorizations
Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.
Provide Escalation problem identification, diagnosis and resolution of problems

EDUCATION AND EXPERIENCE:

Requires DoD 8570 compliance with Information Assurance Technical (IAT) Level II certification
The CE certification requirements can be fulfilled with either Microsoft OS, Cent OS/Red Hat OS CE certifications
Six (6) years of experience with Service Management (ITSM)
Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, RedHat Satellite Privileged Account Management (PAM) Services, and MS Exchange
Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling)

REQUIRED TECHNICAL SKILLS:

MS Windows 10/11 Operating System
Windows Server 2016 or later
RedHat Enterprise Linux 8 or later
Microsoft Office 2010 or later
Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
Experience with VPN technologies
Experience with cloud platforms. IE AWS, Azure, GCP.
Experience with Redhat Satellite
Self-motivated and able to work independently and take initiative in identifying and addressing challenges.
Effective communications and listening skills.
Experience with Microsoft Office tools like PowerPoint, Word, Excel, etc.

DESIRED QUALIFICATIONS:

DoD 8570.01-M IAM Level II certification.
Demonstrated on-the-job experience with Jira Software for planning and tracking projects.
Knowledge of the US Military, their network systems and infrastructure, processes and procedures, and request and approval tools.
Skilled with and/or demonstrated technical aptitude with vulnerability and risk assessment tools such as Elasticsearch or Splunk SIEMs, ACAS (Nessus), and ESS (HBSS).
Knowledge of automation and orchestration tools such as Ansible and Terraform.

GDIT IS YOUR PLACE:

Full-flex work week to own your priorities at work and at home
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

The likely salary range for this position is $93,500 – $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

Travel Required:

10-25%

Telecommuting Options:

Hybrid

Work Location:

USA FL Miami

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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