Technical Writer

Full Time Cork IE Johnson Controls

What you will do

Johnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient. 

Our Technical Writing org consists of 60+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare.

The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted. 

How you will do it

  • Creating content for a business unit supporting program releases under the guidance of more senior team members

  • Working closely with teams of engineers, developers, product management, marketing across the world

  • Creating content in DITA xml and content management systems

  • Creating technical illustrations

  • Providing DocOps support. You will have the opportunity to support one of our process teams.

What we look for

  • Ability to work from the Cork office three days per week

  • Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science

  • Excellent communication and interpersonal skills. You will be working closely with the development and product management teams

  • Ability to plan your workload and multi-task

  • Technical illustration skills: Photoshop and Illustrator or similar

Desired skills

  • Experience with topic-based writing, preferably DITA xml

  • Document control and revisioning in content management or version control systems

  • Technically skilled. Knowledge of scripting languages, APIs, SQL is desired.

What we offer

  • Welcoming, collaborative and connected work culture, access to Employee Assistance Program (EAP), hybrid working, health care, pension scheme, paid maternity/paternity, employee education, sports & social club and many more

#LI-Hybrid

#Gosia

To apply for this job please visit itjobpro.com.