Technical Writer – II

Technical Writer – Software Documentation

Location: Onsite  Saint Paul MN 55117 
Pay Rate: $30.00 – $33.00/hour 
Job Type: Contract (W2 or C2C, as applicable)

Position Overview

We are seeking a detail-oriented Technical Writer to support software documentation efforts for a leading technology team. The ideal candidate will have a strong foundation in technical writing, knowledge of the software development lifecycle (SDLC), and a collaborative mindset to work effectively with cross-functional teams. This is a fully onsite position offering competitive compensation and the opportunity to contribute to impactful engineering projects.

Objectives of this Role

• Review, copyedit, and update software design documentation and reports using templates

• Implement and educate team members on Quality System documentation and change management practices

• Perform change management for software documentation

• Track and report on documentation across multiple projects

• Collaborate with engineers, managers, and authors to review and adjudicate feedback

• Develop and maintain a unified knowledge base website for the team

• Help create and manage a software requirements style guide and documentation workflows

Daily and Monthly Responsibilities

• Research, create, and maintain information architecture templates for data migration

• Develop and edit content to ensure clarity, consistency, and usability

• Coordinate and schedule technical reviews, and report outcomes

• Maintain well-organized libraries and ensure accurate document versioning

• Track work and tasks in JIRA across individual, team, and project levels

• Monitor a shared inbox and address documentation-related inquiries

• Manage and input data for software requirements and compile into SRS documents

• Create templates, instructions, presentations, and tracking tools as needed

• Disseminate team communications and project updates

• Facilitate collaboration and documentation flow among cross-functional stakeholders

Required Qualifications

• Bachelor’s degree in a relevant field

• 2–4 years of experience as a Technical Writer, preferably within a software or engineering environment

• Strong understanding of the Software Development Life Cycle (SDLC)

• Ability to learn complex systems and software quickly

• Excellent written and verbal communication skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Preferred Qualifications

• Technical Writing certification (e.g., STC or university certificate)

• Experience managing multiple concurrent projects

• Experience with database management

• Familiarity with SharePoint, Confluence, and JIRA

• Experience with document libraries and issue tracking tools