The Technology Coordination Sr. Manager is responsible for driving alignment across multiple, high complexity, high visibility projects and for managing strategic vendor partnerships. Technology Coordination Sr. Managers are responsible for managing Technology Coordination Managers from an execution and professional development perspective. The Sr. Manager must exhibit the ability to lead managers and their teams and drive change management and process improvement.
MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES
45% – Delivery & Execution:
Guides overarching program scoping and effectively manages scope across projects
Documents, reviews and ensures that all quality and change control standards are met
Monitors, tracks, and adjusts program plans based on critical milestones across projects
Conducts budget planning and manages budgets across projects
Conducts cost benefit analysis and justifies findings
Reconciles status updates across projects to account for and mitigate schedule, resource, cost issues, and risks
Accurately forecasts timelines, budget needs, and resource needs
For deployment related projects, manages maintenance of complex technical infrastructure, hardware, and system software components
Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics
40% – Strategy & Planning:
Partners with leadership to select and onboard strategic vendor partners based on the organization’s strategic needs
Fosters and maintains strategic vendor relationships
Partners with leadership to negotiate pricing, SLAs, resource plans, etc.
Proactively manages, mitigates, and communicates vendor-related risks
Captures and drives issues to resolution
Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
Supports and nurtures strategic vendor relationships; recommends ways to influence vendors that align to domain, portfolio, and enterprise strategic objectives
15% – People:
Provides leadership, mentoring and coaching to Project Managers and Managers, Project Management
Attracts, retains, and develops top talent
Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
Acts as a proponent of strategic project management practices
NATURE AND SCOPE
Typically reports to the Technology Director, Sr. Director or Vice President.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Typically requires overnight travel 5% to 20% of the time.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Additional Minimum Qualifications:
Must be legally permitted to work in the United States
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.
Years of Relevant Work Experience: 6 years
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
6-8 years of relevant work experience
Experience managing alignment across projects in an enterprise environment
Experience managing strategic vendor relationships or acting as the primary point of contact for strategic partnerships
Proficient in the planning and execution of projects and risk mitigation strategies
Proficient in project management execution in a modern software environment via multiple methodologies
Experience translating ideas, approaches, and dependencies between technical and functional team members
Experience using Microsoft Office tools
Experience communicating program status, risks, issues, and needs to senior leaders, and managing up
Proficient in managing and growing team members in a professional setting
Knowledge, Skills, Abilities and Competencies:Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals
Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Decision Quality: Making good and timely decisions that keep the organization moving forward
Develops Talent: Developing people to meet both their career goals and the organization s goals
Drives Engagement: Creating an environment where people are motivated to do their best to help the organization achieve its objectives
Ensures Accountability: Holding self and others accountable to meet commitments
Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions
Global Perspective: Taking a broad view when approaching issues; using a global lens
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
Persuades: Using compelling arguments to gain the support and commitment of others
Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals
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