Tibco Business Work

We are seeking a Technical Lead with experience in TIBCO Business Works ! The ideal candidate will have experience in Item Management and Merchandising domains.

In this role, you will:

• Develop and maintain software applications using TIBCO to meet business requirements and improve operational efficiency.
• Lead all the technical discussion changes by coordinating with all customers from Onsite.
• Handle tickets and tasks called out by the Level 1 team (Service Operations analyst) and handle Customer requests assigned by the Lead.
• Raise tickets that require external intervention.
• Provide daily status updates on tasks assigned to the Sr. Service Analyst or Service Lead.
• Ensure incidents Service requests Operational change requests and improvements are handled within the agreed targets.
• Ensure completion of tasks within set targets, which encompass incident service requests, identified problems, operational changes, improvements, etc.
• Collate data and provide inputs for reporting requirements
• Responsible for coordination with other support groups (such as infrastructure product vendor etc.)
• Comply to defined process during task execution (including problem management KEDB management etc.)
• Study assigned functional specifications analyze and identify impact of specifications raise queries and seek resolution from different customers.
• Develop coding (business layer coding interface development service development creation of stored procedures etc.) as required in the project.
• Raise clarifications issues concerns regarding work output to the lead on time seek review from peer / Senior Developer periodically rework on the code based on code review / defects raised in unit testing or any other relevant testing phases participate in code peer review as required.
• Highlight any potential risks to the Leads and seek inputs to resolve issues identified support integration of components as required.
• Understand user story and alignment to the features from product owner Finalize technical approach in discussion with Architect.
• Identify new alternate features and recommend to the team.
• Build Update project specific documentation as per the MVP model of development.

What you’ll need to succeed (required skills):

• Must have BW 6 hands on experience.
• Should be strong in L3 Production Support (Defect fixes and minor improvements in TIBCO).
• Experience in TIBCO Business Works 5x and 6x is a mandate.

What will help you stand out (preferred skills):

• Good to have Retail/Supply Chain domain knowledge.
• Possess excellent problem-solving and analytical skills.
• Have good communication and teamwork abilities.
• Experience in client facing is a plus.

At Cognizant, we’re eager to meet people who believe in our mission and can make an impact in various ways! We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you an outstanding applicant and help us see how you’d be helpful to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Working arrangements :

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Ontario and/or Nova Scotia, where our hubs are located. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.