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Vice President, DevOps Product Owner

SunIRef:cr001 Prudential’s Global Technology team is the spark that ignites the power of Prudential for our customers and employees worldwide. Our organization plays a critical and highly visible role in delivering customer-driven solutions across every area of the company. The Global Technology team is made up of diverse, agile-thinking, and highly-skilled professionals; we use our combined capabilities to enable the organization with innovation, speed, agility, scalability and efficiency. The Global Technology team takes great pride in our culture where digital transformation is built into our DNA. When you join the Global Technology organization at Prudential, you’ll unlock a challenging and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. We are looking for an experienced DevOps Product Owner to support our DevOps Transformation Program across the enterprise. The candidate will provide DevOps thought leadership and mentoring, while providing guidance for the entire spectrum of tools, styles and technologies that lead to the successful delivery of reliable software, through CICD best practices. A self-starting, detail-minded expert with an ability to articulate technical concepts to junior technicians and to non-technical audiences, including senior stakeholders. The candidate must have a proven track record of designing, planning and implementing effective solutions that provided measurable value and outcomes across large organizations. Responsibilities: Understand business goals and targeted DevOps outcomes, subsequently design and implement solutions that directly enable these outcomes. Own DevOps Product solutions, build roadmap(s) and propose improvements and strategic direction Build scalable architecture that aligns with and incorporates industry standards on various key performance indicators for DevOps responsibility, governance and oversight of the entire DevOps Program and the associated DevOps matrixes with other Product Owners. Lead Engineering teams, advocate development styles, testing principles, software methodologies and team structures that support the delivery of software using Agile practices. Guide colleagues through the process of tool selection and usage Work closely and integrate with internal practices in Infrastructure, Development, Testing and Application Management to underpin and promote DevOps principles and culture Support functions such as compliance and Information Security in the adoption of Continuous Deployment and Continuous Delivery Core ‘Product Owner’ Competencies Responsibilities: Owns the user experience and direction for the product Acts as the primary customer representative for Agile Pod(s) to connect customer and product Gathers requirements from the customer and translates their needs into features Manages the product backlog and lead the epic / user story creation and development Responsible for story prioritization, acceptance criteria definition and release planning Works with the Scrum Master, Solution Engineers and Test Engineers to plan sprints Works with Solution Architect and Technical Architect to understand and prioritize enabler work Maintains new and existing customer relationships, informs customer of market conditions and updates them on technology disruption and economic trends Attends planning sessions, stand-ups, retrospectives, sprint reviews to maintain close interaction with teams to ensure alignment on vision & value delivery Identifies market/customer needs and ROI; Responsible for defining a strategic multi-year plan impacting product decision Effectively uses metrics and data visualization to report progress and supports data-driven decision-making Technical Requirements: Well-versed with modern Technology solutions and their pros/cons Cloud services (AWS), Containers, CI-CD Tools, Microsoft Technologies, Microservices, Serverless architectures Proficient and competent skills in code/scripting with one or more of the following languages – Python, Groovy, C#, Java, Javascript Good understanding of Micro-Services, SOA principles and surrounding technologies (such as containers; especially Kubernetes and Docker) Expertise in Continuous Integration/Delivery concepts and tools such as Jenkins / Git or equivalent Good working knowledge with configuration management and automation tools such as Ansible, CloudFormation, Terraform Good working knowledge of software build tools (Maven, Gradle), artifact repository managers (e.g. Nexus, Artifactory) as well as packaging tools (RPMs, MSI) Good working experience on Automated deployment using tools such as Octopus Deploy Good working knowledge of software versioning tools including BitBucket, GIT, Good working experience of Atlassian (JIRA, Confluence etc.) and other productivity tools (e.g. Teams, Slack, Trello) or equivalent Understanding of application deployment and release management best practices including A/B, Canary, Dark Launches Qualifications: Bachelors or any equivalent degree in Computer Science, or related technical field Total of 15+ years’ experience A minimum of 7+ years of experience working with Continuous Integration (CI) tools such as, Jenkins A minimum of 7 years of experience working to architect, design, and develop automation solutions that help reduce delivery cycle time and support Continuous Delivery (CD) A minimum of 3 years of experience working with Cloud platforms (AWS preferred) Strong experience with Agile methodologies, roles, ceremonies and approaches; SAFe Strong leadership skills ability to motivate people, instill accountability, perform under the pressure and optimize the team’s resources to attain the business goals. Strong verbal, presentation, and written communications skills for technical and non-technical audiences. Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom. Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company’s well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential’s businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services. We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand. Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. The Prudential Insurance Company of America, Newark, NJ and its affiliates. Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential. PEOPLE WITH DISABILITIES: If you need an accommodation to complete the application process, which may include an assessment, please call , prompt 4 or email accommodation.h & . Please note that the above number and email are solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email to request assistance.

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