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Windows Systems Administrator

Job TitleWindows Systems Administrator – ID:30902

Duration12 Months

Start DateASAP

Job SkillsCUSTOMER SERVICE
CUSTOMER SUPPORT
SQL
VMWARE
TECHNICAL ASSISTANCe

LocationBrentwood, TN

Date Posted11/29/2018

The Windows Systems Administrator within the Environment Management Group is responsible for identifying, analyzing, monitoring, supporting, architecting and engineering solutions for the OS, middleware, applications, and databases related to the pre-production application test cycle. This team is responsible for the maintenance, integrity, and continuous improvement of the applications and databases.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Deploy, smoke test, and validate new code releases. Backup and restore environments to previous version in case of rollback
– Maintain and control access to test environments through concept of least privilege
– Provide a weekly status report for current projects
– Review and provide recommendations to improve environment performance
– Manage tickets and tasks assigned to provide detailed information on all support provided, recommended solutions, and improvements that are implemented
– Provide technical assistance to other Systems Administrators as needed
– Understand and document how entire environment and its dependencies is integrated
– Spec and build out new environments as needed
– Monitor and maintain standard documentation for policies, procedures and practices
– Demonstrate effective time management and the ability to maintain multiple tasks
– Apply effective communication and customer support to our QA and Dev teammates

Skills:
MINIMUM QUALIFICATIONS:
Emphasis on Windows Server platforms, 2003, 2008, 2012, SQL Clustering, PowerShell Automation, IIS configuration, AD, DNS, VLANS, Netscalers, etc.
– Familiarity with SQL connections and basic queries, Oracle connections, VMWare
– Minimum of 5 years of experience in Customer Service and Information Technology
– Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
– Demonstrated ability to work well with cross-functional groups
– Demonstrated interpersonal, collaborative, and relationship-buildingskills; ability to interact positively with teammates at all levels of the company
– Approachable and open
– Demonstrated professionalism and courtesy in responding to phone calls and emails
– Strong Customer Service skills and the ability to train others in these skills
– Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
– Strong analytical skills with the ability to seek underlying assumptions through probing, questioning, and listening
– Demonstrated strengths in organizational, attention-to-detail, reasoning, critical thinking, and problem solving skills
– Demonstrated ability to manage multiple projects/tasks, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames; self-starter with high degree of initiative, determination of sense of urgency, and follow through
– Occasional travel may be required
– Primary responsibilities occur during standard business hours but off hours work is part of the job

Education:
Bachelor’s Degree in Information Technology related fields or equivalent work experience

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