The Project Manager manages projects of medium size and complexity within the Risk PMO Program portfolio. The primary focus of the Project Manager is the delivery of benefits by leading project team towards achieving predetermined goals and results in alignment with the organization’s stated strategy.
Primary responsibilities include:
Scope, plan and manage projects through the entire life cycle, ensuring delivery to time, cost and quality. This includes ensuring that the solution is capable of enabling the business to achieve benefit realization as well as demonstrating understanding of the organizational impact of change
Ensure each project adheres to the governance required by Program Office including the maintenance of full documentation and the existence of a fully-supported Workgroup as appropriate to each project
Build and Manage relationships with project stakeholders up to a senior level to understand the context and impact of the project to the business line and ensure all stakeholders views are managed towards the best solution for all business areas impacted
Provides project management expertise and leads key project work streams, working with the full project life cycle, following project Governance processes within agreed timescales to Time, Cost and Quality
Creates and fosters a climate of adding value in delivering projects by striving for excellence and contributing to the overall development of Change Management
Manages Change Management and allocated business project resources
Maintain and develop knowledge of project methodologies and a professional network of contacts, sharing knowledge and best practice where appropriate to support continuous improvement
Establish and build relationships across Citizens Group to facilitate achievement of strategic goals maintaining momentum throughout the project lifecycle
Collaborate with others on Program team, identifying internal / external resources required to deliver the project
2-4 years of Project Management experience
2 years of Finance industry experience
In-depth knowledge and proven application of Project Management methodologies and full project lifecycle including documentation standards, risk, issue, assumption and dependency management and change controls process
Familiarity with process modeling, workshop facilitation and business analysis
Knowledge of banking products and terminology
Competent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, PowerPoint, Word
Working towards/attainment of a relevant recognized formal qualification in Project Management is desirable but not essential
Ability to create and foster a climate of adding value in delivering projects by striving for excellence and contributing to the overall development of Change Management
Flexibility to work on a variety of projects and teams within Business Change Management
Ability to assume senior project manager role as necessary
There may be a requirement for travel within the US
4-6 years of experience managing Technology Infrastructure specific projects in large Financial Services firms
Bachelor’s Degree preferred
High School Diploma required
PMI PMP Certification is highly preferred
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday-Friday
Why Work with Us
At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment and Opportunity Employer/Disabled/Veteran
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Opportunity & Affirmative Action Employer Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.
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