Brinks Texas License #C00550

About Brink’s:

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description

The Business Analyst (BA) role is vital to the innovation and success of Brink’s, ensuring that new products and platforms are designed, developed, and launched effectively. This role partners closely with Product Owners, Product Managers, Engineering, Design, and business stakeholders to translate business needs and user problems into clear, actionable requirements. This role ensures that product solutions deliver measurable business value, align with strategic goals, and meet customer needs throughout the product lifecycle.

RESPONSIBILITIES INCLUDE (but are not limited to):

Product & Requirements Analysis

• Elicit, analyze, and document business and functional requirements for new platforms, products and enhancements
• Translate business needs into user stories, use cases, acceptance criteria, and process flows
• Ensure requirements are clear, testable, prioritized, and aligned with product strategy

Stakeholder Collaboration

• Act as a liaison between business stakeholders, product, engineering, UX, and QA teams
• Facilitate workshops, interviews, and grooming sessions to validate requirements and assumptions
• Manage stakeholder expectations by clearly communicating scope, timelines, and tradeoffs

Delivery Support

• Support Agile/Scrum teams through backlog refinement, sprint planning, and sprint reviews
• Assist Product Owners with backlog prioritization and dependency management
• Clarify requirements during development and ensure alignment throughout delivery
• Collaborate with QA to develop testing approach, including internal and external validation

Data & Impact Analysis

• Support definition of KPIs and success metrics for product features
• Help evaluate post-release performance and recommend improvements

Process & Continuous Improvement

• Identify gaps, inefficiencies, or risks in product and business processes
• Recommend process improvements and support implementation of best practices

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)
• 3-7+ years of experience as a Business Analyst, preferably in a product development environment
• Strong experience writing user stories, functional requirements, and acceptance criteria
• Experience working with Product Owners managers and cross-functional product teams
• Familiarity with Agile/Scrum methodologies and product development lifecycles
• Excellent analytical, problem-solving, and critical-thinking skills
• Strong communication and facilitation skills across technical and non-technical audiences

Preferred Qualifications

• Experience using product and analytics tools (e.g., Jira, Confluence, Aha!, Productboard, SQL, BI tools)
• Global experience (delivering products and solutions across varying countries, to include eliciting requirements across countries)
• CBAP, PMI-PBA, or Agile certification a plus

What’s Next?

Thank you for considering applying for a job at Brink’s. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.